Adjusters International Testimonials

As you know, Westak had tried to internally deal with a business interruption claim in 1987 which yielded absolutely nothing. When the fire occurred at our manufacturing facility in 1992, our management team debated handling the claim internally with the assistance of our insurance broker, Willis Corroon. After talking with The Greenspan Co./Adjusters International, I felt comfortable that our claim would be handled professionally and in an expeditious manner. Our entire management team began to realize that we could truly concentrate on restoring the facility and running the company while The Greenspan Co./Adjusters International handled the insurance claim. You requested a reasonable amount of documentation, made helpful suggestions as to structuring the data that needed to be compiled, and did the majority of the actual calculations yourself…Our insurance company made every effort to both minimize the amount of the loss and delay payment as long as possible…Again, I wish to thank you for performing above our expectations...

You were on the scene immediately both assuaging our concerns and dealing with our emotions and fears… Although I started the process myself, I clearly could not get it done in an expedient manner or in the manner which you handled our loss. You handled our loss professionally, expediently and with great care, constantly keeping us in the loop of important information… You negotiated a settlement that was exceptional and allowed us to rebuild the project in the manner that it should have been.

We greatly appreciate your professionalism, knowledge, and experience that have assisted us in the preparation of the claim and through our recent negotiations with the insurance carriers. It is clear to us that without your involvement we would not have received the 'fair' settlement that was concluded in December. The team you assembled brought extensive experience to the table during a time when it was critical. Without this experience, we would not have been able to make it through the catastrophe in the manner we did.

In short they secured a settlement from my insurance company far in excess of what our company initially offered me, and in doing so, left me financially whole and with enough funds to fully rebuild the burned structure… They saved myself and my wife time, money and endless headaches. Furthermore, their modest fee was more than covered by the settlement they were able to secure from the insurance company. Never assume you insurance company represents you, the Insured- they represent their own interests, not yours!

Thank you for your efforts in helping Noyo Harbor District recover from the damages caused by the devastating tsunami that hit Japan in March 2011. We knew that the measurement of the damage as well as the claims handling was beyond our expertise. You immediately formulated a team of experts…to assist in the evaluation and measurement of the claim. The insight from your team was instrumental in the settlement. We thought our insurance company would help us and work with us to pay for the property damages in a timely fashion. Regretfully, the help expected from them was not forthcoming…The insurance company never worked with us through the process and set up roadblocks at every step of the way. The level of expertise from your team allowed us to navigate through the minefield of issues. The original measurement of the carrier was approximately $670,000. Our ultimate recovery of almost $2.2 million was well in excess of the carrier’s offer. ..We happily paid your fees as the results were worth the investment.

Once again we would like to thank you for your professional support during our dealings with our insurance company in regards to the fire we had at our warehouse

I am writing to you today to personally thank you for your professionalism, your expertise and for the superior job you performed in assisting us with our loss... You made us believers. At first, we were a little hesitant about hiring The Greenspan Co./Adjusters International, but dealing with you made us glad we did... We were very impressed on how you carried out your duties in an efficient manner. Both your knowledge and expertise in dealing with Royal Insurance helped make a difficult time much easier.

We would not have been nearly so thorough in identifying valid claims without your help. Our preliminary misgivings about distances between our respective offices were quickly eliminated by the promptness of response and ready availability of you and your staff. The claim settlement was accomplished without jeopardizing our long-term relationship with the insurance agent or the insurance underwriter.