Adjusters International Testimonials

After spending some brief time with representatives of The Greenspan Co./Adjusters International, I realized that it was in the best interest of the insured to have good representation. I was under the impression that our insurance company would provide such representation. But it didn't take long to find out that the carrier doesn't always act in such a manner. The Greenspan Co./Adjusters International provided a tremendous relief to the paperwork and accounting burden that comes with any substantial loss. They are extremely knowledgeable about claims processing, adjustment, policy coverage, and limits. They were always available for consultation, and provided documented correspondence and adjustment accounting for the insured's records, and were even more diligent in getting proceeds checks written in a timely fashion.

You immediately brought in the contractors to assess the damage. You had your people do some quick emergency work so the rest of the building that was only partially damaged could continue running. This made the tenants very happy, as it did me. I did not lose those tenants because of your quick and total control of the situation. Later, you achieved a settlement figure that allowed me to rebuild the building and comply with all the code changes. You settled my Loss of Rents at a figure that allowed me to not lose any rent and allowed me an extra month to rent the property once the building was completed.

Your company quickly got us a repair estimate, presented it to our insurance company and had our claim settled within thirty days of the fire. We know this was a quick settlement because we have seen other people’s claims linger for months. Not only did you get us a quick settlement, you got us all of the money we needed to make the repairs and bring our building up to code. You also got us a fine result on our Loss of Rents.

All of the representatives of your organization were both knowledgeable and professional. I believe that without your services Arden Hills would have received less than seventy five percent of the collected claim, even though it was entirely justifiable. What I did not realize prior to this experience was the degree to which the insurance company would use their knowledge advantage to keep the claim to a minimum. In addition, the volume and scope of the information that was demanded to justify the claim put us in a position that could be likened to an IRS audit. It would have been impossible for me to run my business and do battle with the insurance company without the services of The Greenspan Co./Adjusters International.

The patience and expertise your group offered us processing all the paperwork, both for our company losses and personal losses, made a most difficult task more manageable, not to mention helping us keep our sanity.

Through this whole ordeal, you have dealt with great integrity, professionalism and tenacity to ensure that we received everything that we had coming to us.

Since our main concern is of a Christian nature, our organization gives thanks to God for the good fortune of putting your company in our path. Before we retain your services we were at a loss as to how to deal with the insurance co. regarding our loss. But since that first meeting we had with you…we had no reservations in retaining your company to represent us in our loss. After that meeting we felt blessed, because not only had we met two professionals, but two very human, caring persons…Money can pay for professional services, but money can never buy the human service you gave us. You…treated us like true friends.

Their staff was most understanding and compassionate and did their utmost to relieve me of the horrendous responsibility of coordinating with the Insurance Company. Their liaison was quick and efficient.

Your company…has provided invaluable leadership in analyzing, assembling and presenting our claim, particularly in the complex area of business interruption. Losses like these are always draining on the resources of an organization, and we appreciate the effort that you have gone through to reduce and/or minimize this impact.