Adjusters International Testimonials

On behalf of our whole congregation, please accept our sincere thanks for the outstanding effort you put in settling our claim with the insurance company. No words would ever be enough to describe the joy of our congregation on Christmas Eve, when we were able to meet in our new building for the first time. In September when the first fire happened, The Greenspan Co./Adjusters International promised us their best person for the job, and that couldn’t be any truer. Your knowledge, persistence, and great attitude of “going the extra mile,” contributed tremendously to the success of the reconstruction process.

I want to compliment you for being particularly astute in picking up on the cultural details of our community, and showing great patience and consideration towards us. Thank you for not running away when meetings would alternate between languages. We believe you have a gift of understanding us, even though at times we spoke languages other than English. For our congregation of refugees and first generation immigrants, your efforts brought way more than just a restoration of what was lost in the fires; it helped us regain the sense of belonging that was lost with the loss of our property.

Up against a bankrupt insurer and a difficult (but clever) adjuster, you obtained far greater results than we thought possible - while keeping your fees so reasonable. The reputation of your company led us to your firm. Chris Glenister also proved to be a star. after receiving the insurer's final payment (we thought), Chris got us a significant additional amount - using rationale with their adjuster that I still don't understand.

The loss of our home was a devastating experience, financially and emotionally. It did not take us long to realize that we did not have the time and energy to begin rebuilding our lives, deal with the insurance company and their requirements, and still continue to work at our jobs and lead a life that had some pleasure in it. Furthermore, we also realized that we did not have the experience to formulate the inventory list, establish the value of the home we lost and maximize our insurance benefits. It was very obvious that this would be the largest financial transaction of our lives. From our initial contact with The Greenspan Co./Adjusters International to our final dealings last week we have had the pleasure of dealing with consummate professionals…The entire staff was always responsive to our needs and the results are far more wonderful than we had even dreamed. If we had not dealt with The Greenspan Co./Adjusters International, we are certain that we would have settled for a great deal less and the consequence would have been that the rest of our lives would have been compromised.

What was more disheartening was the fact that my insurance company offered me around $100.000 to settle a loss of about $250,000. My insurance company told me the reason for the low figure was due to a "co-insurance" penalty. To say I was upset was an understatement. I didn't know what to do... Shortly after I hired The Greenspan Co./Adjusters International, I met you. I was not sure at first that you could get me a better settlement... I just wanted to let you know how grateful I am, and to thank you again for getting me a terrific settlement that was more than double what the insurance company had originally offered.

From our initial meeting, I knew that with your knowledge and tenacity, you would achieve results beyond what I could have done on my own, even after I paid for your services.

It was of tantamount importance to me that my home be restored to its original condition as quickly as possible. Your assistance and that of others at The Greenspan Co./Adjusters International enabled my family to move back into our home without significant delays.

The only thing we regret about using your company to settle our fire loss was that we did not hire you from the very beginning. We thought if we conducted ourselves with honesty and integrity our insurance company would also. How wrong could we possibly have been? For nine months, we did everything we could to save our insurance company money in the hope of getting a fair settlement. Thankfully, we found your expertise. Your team knew exactly what to do. I feel that if we had hired you from the very beginning we would have recovered all the money necessary to rebuild my mother life and been able to house her in a home comparable to the one she lost while she was displaced and shorten the time she was displaced by 6 months or more. Your negotiations skills and dedication to a fair and complete settlement were first-rate.

Your staff relieved our own personnel of having to spend many hours learning our ways through the complicated adjustment process.