Adjusters International Testimonials

It has made us realize that insurance companies aren't there for us, when we really need them to be. They can also make your life very unsettling on top of everything else that is going on…We know you are doing your best for us, even if we can't see it at times…We know that we could not have done with this on our own. It would have been too overwhelming. There are so many ins and outs of insurance we don't know. It is a good feeling to know you're working for our best interest…Anne Marie, I want to thank you for taking your time to listen, care and help us. I know it was part of your job. What I really saw in you is a person who cares what people are going through. You give more than what your job asks for. You also give a part of yourself in your caring.

Although our loss was relatively small, I want to thank you for your enthusiastic and very competent efforts on our behalf.

We have all read newspaper accounts of someone losing their home in a fire, or we have seen on our television screen the fire engines around the flaming home. When we experience this we have a momentary pang of sympathy for the homeowners. We then pass on to further news. It is not until it is your house that burns down, your worldly possessions that are completely destroyed, that you suffer the impact of what a fire really involves. I am sure the average individual, like myself, has no idea of what they should do to make any claim for their losses. Nor does the average individual have any concept of how to deal with the insurance company…It was a tremendous relief to have your men move in and take over all of the responsibilities of the inventory and the necessary negotiations, not only for the rebuilding of the house but for the substantial loss of personal property, as well as arrange for interim housing while our home was being rebuilt.

A few days later I began to understand that we needed help, even though our insurance adjuster claimed we would be back in business within sixty days (what a joke)…We could not have done that well on our own, let alone all the work that was involved. We had a difficult case and you and your Company solved it for us.

It became clear that I was out of my league. The experience taught me "a wise man knows when another man knows better". We collected for things that I could not have thought up in my wildest dreams. All of them perfectly appropriate under the terms of my insurance policy, but not things the insurance company adjuster or my broker would have suggested. I consider myself a savvy businessman and was certain that all those around me.. My accountant, lawyers, broker, etc… had the skills to handle the matter. Fortunately for me, it did not take me long to realize otherwise. The best decision I made was to hire a public adjuster. If there is one point that this letter should serve, it is to implore those reading it to put aside their preconceived notions of insurance companies as being their friends and to sit down with a qualified public adjuster and listen… then decide.

When our facility in San Francisco was destroyed by a devastating fire we knew the claim was beyond our comfort zone and expertise. Upon advice from my father, Mayor Willie Brown, and San Francisco Supervisor, Sean Elsbernd, I was introduced to you and KC Cullum. Your expertise and the resources of The Greenspan Company / Adjusters International were instrumental in our prosperous return to business...Our insurer brought out an army of consultants to, what we immediately realized was a ploy, reduce the availability of our insurance benefits. They brought out multiple adjusters, restorations firms, and contractors to try and clean and save our inventory and building improvements. Thankfully, we had you to advocate our best interests...Your fee of 10% for the handling of our fire loss was very reasonable in light of the effort and the result.

Your hard work and determination was the sole reason we were able to collect as much as we did from our insurer.

The 'hands-on' approach of your highly competent personnel only served to streamline and expedite the handling, processing and ultimate payment of this troublesome claim. Over the past 13 years, I have handled on behalf of ABC nearly all of the significant insurance claims incurred. I must say, that in this instance, the services rendered by Adjusters International ranked among the very best we have received in terms of claims processing.

We did some research and it became clear to us that yours was the firm that we wanted to represent us. We made the decision to hire your firm to represent our interest and to ensure that we would be able to rebuild and repair our facility. We never regretted our decision. The strategies your firm employed throughout the claims process thwarted the insurers' exhaustive efforts to undervalue the claim. You successfully convinced the insurance company and their consultants for the need to resolve our differences and reach an equitable resolution. I am pleased to say that goal was accomplished.