Adjusters International Testimonials

There aren't enough words to convey my appreciation. This was my first experience using a public adjuster and I was simply blown away by the results you drove. I feel confident that you recovered 2-3 times more than what I would have been able to recover myself. From the very beginning, Grant and Steve made me feel we were in good hands. They made themselves available to speak, on short notice, walked me through the process, and patiently answered my numerous questions satisfactorily. l remember feeling the burden of the claim fall away from me immediately after our initial call. Your tenacity, pragmatism, and ability to set appropriate expectations made a material difference! in the way I "experienced" the process. My family and I are happy to have this in our rear view mirror and very grateful to you and the team. We've completed the restoration of our property and so very thrilled with the results.

If you are reading this, it is likely that you are facing what confronted me and my family in November 2018 when our home of over 29 years in Malibu was totally destroyed by the devastating Wooley Fire. Whether you believe your insurance coverage is adequate to protect you or that your insurance company has proactively earned your trust in the days or weeks since your loss, please understand that a tremendous weight can be lifted from you in this difficult time by entrusting your claim and all its components to The Greenspan Co./Adjusters International. I  am a lawyer with over 45 years’ experience in the handling of personal injury and wrongful death cases, and have worked against (and for) insurance companies my entire career. Nonetheless, I was totally ill-equipped to take on the task of dealing with my carrier to adjust and resolve the loss of very nearly everything we owned. No one is better versed, more experienced, and totally prepared to represent your interest with your insurance carrier than Bruce. The fee percentage charged by The Greenspan Co./Adjusters International was worth every dollar to us and I am confident it will be to you as well.

From the first phone call we got from Ken Crown in December till now, your guidance and assistance have been such a comfort to us. This situation felt daunting to sort through ourselves, and we are confident your team has been able to help us reach a best-case conclusion with our insurance company. Your conversations with us and your negotiations on our behalf have been so important throughout this whole process. Working with your team has been worth every penny in our opinion, thank you so much for all of your expertise and willingness to help us navigate this entire process.

In 2020, my family and I were unfortunate victims of the LNU wildfire. At the time we felt like we were in a nightmare with no light at the end of the tunnel. From the minute we started working with The Greenspan Co./Adjusters International, we began to take the first step in getting our lives back in order, and we could feel the stress lifting. At the close of our claim, The Greenspan Co./Adjusters International recovered all remaining funds that the insurance company owed us, and we found ourselves a new home to continue our lives. I sincerely don’t think we could have recovered without their help. Working with the team was easy and made our day-to-day lives more relaxed during this horrible time. Without a doubt, we would use The Greenspan Co./Adjusters International again, and have already recommended their services to others.

We had a very challenging claim involving our rental property in Roseville, CA being used as an illegal marijuana grow house by the tenants. As out-of-state owners, I think the best decision we made was involving The Greenspan Co./Adjusters International right off the bat. Our adjuster was outstanding. She remained on top of things and provided regular updates to ensure I was in the loop as to what was going on. She communicated effectively between myself, the insurance company and the contractor to ensure our property was restored as per the guidelines and that we were completely compensated.

I wanted to say thank you to The Greenspan Co./Adjusters International team for helping me through a horrible fire loss at my Ukiah house. I am a single mother and teacher and was completely overwhelmed with the claims process. I couldn’t imagine doing it on my own and when I first spoke with Grant Staking, he assured me The Greenspan Co./Adjusters International would help to alleviate these feelings and get my State Farm claim resolved. And he was absolutely right. I always felt that my questions were answered and that I was provided timely ‘claim next steps’. I felt like we were a team, discussing claim options in advance, and then creating a game plan that worked best for me and maximized my claim and policy benefits. Be sure to find an advocate. You never know how your insurance company will treat your claim, even if you’ve been paying premium for years.

We lost our home in the Camp Fire. Our insurance company retained an outside vendor who was supposed to work with us to help make our personal property claim. When we reviewed their work product we realized the claim they made was not our claim but was “a claim” they made for us based on their inaccurate date and false assumptions. The items were underpriced, over depreciated and included numerous other errors. Our insurance company tried to bully us into backing down from correcting their vendor’s errors and just to accept their unfair settlement offer. We needed someone we could trust who could take our insurance company to task. Looking back, I wish we retained your company from the start of the claim because our insurance company did not explain anything to us. They left us in the dark, did not explain our policy benefits or what we needed. To do to get accurately compensated for our loss. Everything they should have explained to us, I learned from Eric. I would highly recommend The Greenspan Co./Adjusters International. They will go to the mat for you and maximize your settlement.

Our secondary house was completely destroyed by a wildfire. We initially tried working with our insurance company, but concluded they had an upper hand and were not going to pay us everything we were owed. Looking back, it was a wise decision to retain your company because everything Grant promised happened. You increased our claim 52% above what the insurance company initially offered, which we could not have done on our own.