Adjusters International Testimonials

After suffering a major roof collapse to our manufacturing and showroom facility in Kansas City, MO our focus was restoring our business and retaining our existing customer base. During our time of need, we turned to The Greenspan Co./Adjusters International. You explained what we would be up against in recovering from our insurance company and how The Greenspan Co./Adjusters International could help by representing our interests and putting the claim together. The Greenspan Co./Adjusters International delivered. I was able to refocus my efforts on our business while Kenny took charge of the insurance claim. In the end, The Greenspan Co./Adjusters International was able to resolve my claim timely, successfully and for a substantial amount more than what the insurance company initially offered. We are forever appreciative of your efforts.

Richard promised me during our initial meeting your team would accurately assemble my claim and get the maximum I was owed by my policy. Your team’s attention to detail, constant communication and persistent pursuit of getting the most out of my policy was impressive. If not for your company, I would have received about 50% of what your company recovered for me. I can’t believe anyone would not use your company; essentially unarmed against an insurance company.

I wanted to personally thank you and The Greenspan Co./Adjusters International team for taking on my parents’ fire claim. During that summer there were many wildfires in California, and The Greenspan Co./Adjusters International team was referred to us to interact with our insurance company on behalf of my elderly parents. The lead adjuster worked extremely hard to recover the highest amount of money to rebuild my parents’ house. The insurance company wanted to treat the claim as a “cookie cutter” house loss, but he worked diligently with the construction company and insurance company to recover the highest amount of loss needed to rebuild my parents’ custom-built home with the high end finishes they had before the fire occurred. The Greenspan Co./Adjusters international team worked diligently to ensure my parents devastating loss of their beloved home of over 50 years, was rebuilt to the prestigious status inside and outside. On behalf of my entire family, we cannot thank The Greenspan Co./Adjusters International team enough for everything they did.

Our home, barn and landscaping were destroyed in Paradise by the 2018 Camp Fire. Initial insurance payments from Nationwide were swift and uncontested, but were far short of stipulated policy limits leaving us to negotiate for full compensation with a recalcitrant insurance firm. Our neighbors and close friends were having a similar experience and suggested we reach out to Randy Gower and his insurance recovery team with The Greenspan Co./Adjusters International. It must be said by choosing The Greenspan Co./Adjusters International we dodged months of stress, hours of document production, and the possibility of never reaching the level of recovery spelled out in our fire insurance contract that Randy and team returned to us.

“Our family lost our home in the Camp Fire. A friend strongly suggested that we call and I will forever be grateful we made that call. The Greenspan Co./Adjusters International informed us on what to look out for while dealing with an insurance company directly and they explained how they could benefit us. We agreed and signed up that night. Bill Leggett became out lifeline, our new best friend, our hero. Bill kept in touch with us on a regular basis, asking how we were doing and explaining the progress of our claim. I don’t know how many Executive Adjusters The Greenspan Co./Adjusters International employs, but I do believe we got the best of the best. I have referred The Greenspan Co./Adjusters International to our friends and told them to ask for Bill Leggett to handle their claim. He is professional, diligent, helpful, friendly and always available to receive your calls. He takes the stress out of dealing with the insurance company and you get the most out of your policy. Bill and his team always went the extra mile for us.”

When our house caught fire, we had no experience regarding how to deal with our insurance company. We felt overwhelmed and confused about the policy and process with Farmers Insurance. We didn’t feel that the information given to us was detailed enough for us to process under the circumstances. Farmers Insurance talked over us and didn’t take enough time to explain our policy, our rights, or the claims process into details like Grant did. We felt they were pushing us in their direction. Meeting Grant brought us relief because we now had experts helping us. Experts looking out for our best interests. I felt that getting the assistance through The Greenspan Co./Adjusters International was the best decision my husband and I took.

Our dad had a vision buying property in Valdez, Alaska and he did so on a handshake and drew up the plans for the hotel on the back of a brown paper bag. We have been here for 50 years and certainly one of the hardest things we’ve ever had to do was watch dad’s dream burn down. We realized that we were in over our heads. So I reached out to Drew and Adjusters International. We never looked back. His adjusting team, estimating team, forensic accounting team, and inventory team all descended on our little town making us feel incredibly special—almost as if we were his only client. He overdelivered on his promise to us. Drew and Tim were always a bright ray of light. We were able to focus on rebuilding the best hotel possible. You were one of the best investments we ever made in our lives and we are certain you earned your fee many times over.

I want to take this opportunity to commend you and your firm for the job you have done on the several files handled by your office over the last year... I look forward to continuing the good working relationship that our firms have maintained for the benefit of our mutual clients.