Adjusters International Testimonials

When our home was destroyed by fire, we were shocked and bewildered as to how to proceed to restore things to the way they were before this fire…We appreciated the skills and experience of The Greenspan Co./Adjusters International's people in knowing how to properly attack this monstrous problem of ours. In particular we appreciated the negotiating skills…and his guidance on how to proceed when we had questions on various details throughout the rebuilding process.

You sent into my life an angel who took me gently and firmly in hand, gave me strokes of encouragement, and guided and pushed me to completion. The cost of her services admittedly served as a motivator. However her judgments and decisions when I vacillated, and her 'short cuts' got me through to the end in record time. I also felt we had done a thorough and complete job. I've had no regrets or second thoughts that items had been omitted. It was money well spent and I wish I had hired her 18 months before.

Your professionalism and expediency with respect to this claim, with the added complication of us only named additionally insured, highlights even more your company's ability to perform.

This has been a difficult process. It's not everyday that your business catches fire. Without experience in dealing with this kind of matter I never would have been able to recover the costs from the insurance company that I have. Because of your professionalism and expeditious manner we have come through this and are on our way back to success.

My Victorian apartment on Haight Street in San Francisco recently had a devastating fire. The insurance company hired somebody that they called an independent adjuster. This individual stated that he would represent my best interests and that retaining a public adjuster was not necessary. I am glad I made the decision to hire The Greenspan Co./Adjusters International. When the insurance company tried to low ball the claim by hiring engineers and even a lawyer, you and your team were right there by my side fighting back. I would have easily suffered additional losses had it not been for your experience, skill, and The Greenspan Co./Adjusters International’s reputation. I was able to recover well in excess of the insurance company’s initial offer, which was far more than what I could have recovered on my own.

You made a very difficult situation bearable. You went above and beyond what was required. Not knowing someone or a company that did the jobs you do existed was by far the best surprise. When we first talked with Ken I wasn’t sure I needed a person to help or do most of the work. Had I known, I would never have hesitated.

...Your skilled team of experienced adjusters and accountants immediately sorted through a voluminous amount of our financial records. You accurately defined the economic impact of this incident to include every detail of our compensable extra expenses and related labor and material efficiencies. We were able to maintain our production/shipment schedule and Adjusters International was able to identify income/extra expense losses that were overlooked by all other parties involved. Through the great detail and negotiating skills of your firm, we were able to expedite a settlement, which was absolutely in accordance with your documentation.

We had contacted your firm after the association for this building receiving what we felt was a very low offer from Farmers ($166,000). At our request, we had the association engage your firm to review the claim and see if a higher offer could be obtained…That was certainly the right choice because your firm was able to obtain an offer of over $680,000. The association was impressed and so are we. The numbers simply speak for themselves.