Adjusters International Testimonials

By eight A.M. the next morning we were besieged by agents and contractors trying to sell us on their services. With over seventeen years of management and construction experience I felt confident I would be able to handle the insurance company and repair the loss. Luckily, my father, who had managed GUMP'S for over 25 years had occasion to work with your father when there was an unfortunate fire loss there in 1969…As you pointed out to us over the months you spent detailing our loss - the obvious damage during a fire - the burned areas are only one aspect of the fire damage - there is also the smoke / soot / odor damage, water damage, repair of areas damaged as firefighters quickly make their way into and actually fight the blaze - and hasty board-up - as well as mold and mildew damage as water seeps and sits where it is never meant to be. Your ability to understand the fine points of the insurance policy and see how we can best match our coverage with our loss was also a great asset. I feel very fortunate to have met you and had you and your team on our side as we dealt with our loss - we simply couldn't have imagined getting better service or better representation.

...Triple G Dairy realizes that your firm’s knowledge of the insurance policy and your negotiations skills enabled us to obtain a significantly higher settlement than was being offered by the insurance company.

Thanks to your help I know I received a much better settlement than I would have on my own... At the outset I had only a vague sense of the process; now I am thankful that The Greenspan Co./Adjusters International was with me all the way through negotiations with a difficult lawyer, the initial conversations with the insurance company's adjuster, the detailed item inventory, obtaining good contractor bids, finding appropriate interim housing and obtaining reimbursement for that expense, and even helping me deal with medical claims and a burglary during the rebuilding process... Through discussions with many other people I have also learned that there are (unfortunately) some companies which represent themselves as public insurance adjusters, but who lack your experience, reputation, honesty and commitment... The willingness of your initial contact person to answer all of my questions directly, and to come back several times to talk to me about the process helped me identify differences between The Greenspan Co./Adjusters International and other public insurance adjusters that became important later in the process. In short, it is your company's integrity that has impressed me most... You certainly earned your fee, and I certainly got more than my money's worth.

Mr. Greenspan's efficiency and perseverance in expediting our claim allowed us to quickly restore our losses and proceed with our business concerns.

You and Rino Benenati really know your stuff. I can’t say enough good things about you.

We were overwhelmed by our insurance company and the very aggressive adjuster they assigned. We did not know how to deal with complicated issues such as re-construction, vacancy penalties, and loss of rent. We thought about hiring an attorney to assist with the claims handling. However, we were extremely fortunate to have found your firm to help us. You did a wonderful job! And, the cost of your firm's services was a bargain compared to what we would have paid to the lawyers. Our insurance company hassled us throughout the claim. They attempted to delay settling the claim and reducing the amount needed to re-build the structure...You were always available to answer questions and even contacted us regularly with information and to follow-up. Your commitment and determination proved to us that you were always looking out for our best interests. The fee we paid of almost $60,000 was well earned and a great return on the investment.

…With your expertise, we were able to get all new hardwood floors and tile floors whereas the insurance company wanted only to clean them. We also got a complete new kitchen. Further, you were able to secure a fantastic settlement on our personal property as well as our living expenses. You actually got us fair rental value instead of living expenses, which was much better for us. This put a tidy sum of money in our pocket that we were able to put into the upgrades of our home. All of the extras and your fee were more than covered by your professional handling of our claims.

We are happy you were on our side to protect us. Having you represent us was a blessing! The fees that we paid you of over $20,000 paid for itself.