Thanks to your help I know I received a much better settlement than I would have on my own... At the outset I had only a vague sense of the process; now I am thankful that The Greenspan Co./Adjusters International was with me all the way through negotiations with a difficult lawyer, the initial conversations with the insurance company's adjuster, the detailed item inventory, obtaining good contractor bids, finding appropriate interim housing and obtaining reimbursement for that expense, and even helping me deal with medical claims and a burglary during the rebuilding process... Through discussions with many other people I have also learned that there are (unfortunately) some companies which represent themselves as public insurance adjusters, but who lack your experience, reputation, honesty and commitment... The willingness of your initial contact person to answer all of my questions directly, and to come back several times to talk to me about the process helped me identify differences between The Greenspan Co./Adjusters International and other public insurance adjusters that became important later in the process. In short, it is your company's integrity that has impressed me most... You certainly earned your fee, and I certainly got more than my money's worth.