Adjusters International Testimonials

Our construction team had little experience related to fire restoration and Bill’s experience and knowledge helped to save time and money. Thanks in part to Bill’s guidance, we were able to open the remainder of Santana Row on November 7, 2002, less than three months after the devastating fire...With Bill at the property, our development, marketing, and operations personnel were able to use Bill as the “go-to” person with any questions relating to the fire insurance claim. This allowed our staff to focus on getting the project open and operating, rather than worry about the insurance claim...Finally, Bill was an enormous resource and advocate in our claim with the insurance company. Bill’s vast experience, advice, and daily commitment were extremely valuable in our effort to finalize the insurance claim for Federal Realty Investment Trust. Without Bill and the rest of the team, I am confident we would not have been able to resolve this $125 million plus negotiation in less than 14 months, an enormously fast timetable for a claim of this size.

After the shock wore off the enormity of rebuilding and replacing all that we owned was overwhelming. I learned throughout this process that as nice as the insurance adjustor is their job is to pay as little as possible for the loss...I can honestly say that without your help I would have suffered a devastating financial loss as well as a devastating personal loss. You and your staff worked very hard on my claim. You did things to increase the amount of the claim payment from the insurance company that I would have had no knowledge even existed. On a personal level you were understanding and supportive of the emotional impact this was having on me and my children.

In reflecting what would have been but for the involvement of you and your firm in helping us with our fire loss, I shudder at the prospect. Although the insurance company and my broker told me I had nothing to worry about, their actions proved that I most certainly did…Your tenacity, skill, and superior knowledge of your trade allowed me to recover from my losses with a minimum of involvement in the claims adjustment. Fortunately, your efforts allowed me to focus on reestablishing my business and making plans for the future.

After a discussion with my lawyer, I decided to secure the services that The Greenspan Co./Adjusters International offered…Many things were discovered by The Greenspan Co./Adjusters International that were missed by the initial estimate and provided to me by my insurance company. Most of these were ode improvements and structural issues that had not been addressed in my initial estimate for covered costs. After much contact between myself and The Greenspan Co./Adjusters International, the figure that was arrived at as to bring my home back to livable and legal, was almost 100K above the original estimate had been provided to me from my insurance company.

The effort to achieve resolution to this claim was most appreciated, as I never realized how difficult it would be. I doubt I would even have gotten a settlement by now or even been fully compensated for my loss had I not retained your services... The Greenspan Co./Adjusters International definitely delivered their promise to obtain the best settlement for me, even when my own insurance company did not want to compensate me fairly of wholly for my loss.

Your professional attitude, and ability to identify with my personal loss has been an enriching experience for me. I had no idea services existed that represented the claimant. Without your help I believe I would not have fully recovered from my loss.

I have been an active real estate developer, investor and property manager for twenty five years, but had never before utilized the services of an insurance adjuster. Insurance claims are a necessary by-product of managing a large inventory of real properties and I had always, in the past, handled these matters myself. I will not continue to make that mistake. Your company was professional, knowledgeable, aggressive and extremely thorough. I could not have been any happier with the quality and result of your work.

At first, negotiating with our insurance company seemed like a task we could handle ourselves. But after a short time we realized we needed someone who would represent us in dealing with the insurance company…Our lives had been turned upside down in a matter of hours and it was great to know The Greenspan Co./Adjusters International was there to help relieve a major portion of fire-related stress. Thanks for being there for us, supporting us, and guiding us through all the minor and major decisions that had to be made. And thank you for the positive end-result we achieved.