Adjusters International Testimonials

We had a very challenging claim involving our rental property in Roseville, CA being used as an illegal marijuana grow house by the tenants. As out-of-state owners, I think the best decision we made was involving The Greenspan Co./Adjusters International right off the bat. Our adjuster was outstanding. She remained on top of things and provided regular updates to ensure I was in the loop as to what was going on. She communicated effectively between myself, the insurance company and the contractor to ensure our property was restored as per the guidelines and that we were completely compensated.

I wanted to say thank you to The Greenspan Co./Adjusters International team for helping me through a horrible fire loss at my Ukiah house. I am a single mother and teacher and was completely overwhelmed with the claims process. I couldn’t imagine doing it on my own and when I first spoke with Grant Staking, he assured me The Greenspan Co./Adjusters International would help to alleviate these feelings and get my State Farm claim resolved. And he was absolutely right. I always felt that my questions were answered and that I was provided timely ‘claim next steps’. I felt like we were a team, discussing claim options in advance, and then creating a game plan that worked best for me and maximized my claim and policy benefits. Be sure to find an advocate. You never know how your insurance company will treat your claim, even if you’ve been paying premium for years.

We lost our home in the Camp Fire. Our insurance company retained an outside vendor who was supposed to work with us to help make our personal property claim. When we reviewed their work product we realized the claim they made was not our claim but was “a claim” they made for us based on their inaccurate date and false assumptions. The items were underpriced, over depreciated and included numerous other errors. Our insurance company tried to bully us into backing down from correcting their vendor’s errors and just to accept their unfair settlement offer. We needed someone we could trust who could take our insurance company to task. Looking back, I wish we retained your company from the start of the claim because our insurance company did not explain anything to us. They left us in the dark, did not explain our policy benefits or what we needed. To do to get accurately compensated for our loss. Everything they should have explained to us, I learned from Eric. I would highly recommend The Greenspan Co./Adjusters International. They will go to the mat for you and maximize your settlement.

Our secondary house was completely destroyed by a wildfire. We initially tried working with our insurance company, but concluded they had an upper hand and were not going to pay us everything we were owed. Looking back, it was a wise decision to retain your company because everything Grant promised happened. You increased our claim 52% above what the insurance company initially offered, which we could not have done on our own.

Richard promised me during our initial meeting your team would accurately assemble my claim and get the maximum I was owed by my policy. Your team’s attention to detail, constant communication and persistent pursuit of getting the most out of my policy was impressive. If not for your company, I would have received about 50% of what your company recovered for me. I can’t believe anyone would not use your company; essentially unarmed against an insurance company.

I wanted to personally thank you and The Greenspan Co./Adjusters International team for taking on my parents’ fire claim. During that summer there were many wildfires in California, and The Greenspan Co./Adjusters International team was referred to us to interact with our insurance company on behalf of my elderly parents. The lead adjuster worked extremely hard to recover the highest amount of money to rebuild my parents’ house. The insurance company wanted to treat the claim as a “cookie cutter” house loss, but he worked diligently with the construction company and insurance company to recover the highest amount of loss needed to rebuild my parents’ custom-built home with the high end finishes they had before the fire occurred. The Greenspan Co./Adjusters international team worked diligently to ensure my parents devastating loss of their beloved home of over 50 years, was rebuilt to the prestigious status inside and outside. On behalf of my entire family, we cannot thank The Greenspan Co./Adjusters International team enough for everything they did.

Our home, barn and landscaping were destroyed in Paradise by the 2018 Camp Fire. Initial insurance payments from Nationwide were swift and uncontested, but were far short of stipulated policy limits leaving us to negotiate for full compensation with a recalcitrant insurance firm. Our neighbors and close friends were having a similar experience and suggested we reach out to Randy Gower and his insurance recovery team with The Greenspan Co./Adjusters International. It must be said by choosing The Greenspan Co./Adjusters International we dodged months of stress, hours of document production, and the possibility of never reaching the level of recovery spelled out in our fire insurance contract that Randy and team returned to us.

“Our family lost our home in the Camp Fire. A friend strongly suggested that we call and I will forever be grateful we made that call. The Greenspan Co./Adjusters International informed us on what to look out for while dealing with an insurance company directly and they explained how they could benefit us. We agreed and signed up that night. Bill Leggett became out lifeline, our new best friend, our hero. Bill kept in touch with us on a regular basis, asking how we were doing and explaining the progress of our claim. I don’t know how many Executive Adjusters The Greenspan Co./Adjusters International employs, but I do believe we got the best of the best. I have referred The Greenspan Co./Adjusters International to our friends and told them to ask for Bill Leggett to handle their claim. He is professional, diligent, helpful, friendly and always available to receive your calls. He takes the stress out of dealing with the insurance company and you get the most out of your policy. Bill and his team always went the extra mile for us.”