Adjusters International Testimonials

When our house caught fire, we had no experience regarding how to deal with our insurance company. We felt overwhelmed and confused about the policy and process with Farmers Insurance. We didn’t feel that the information given to us was detailed enough for us to process under the circumstances. Farmers Insurance talked over us and didn’t take enough time to explain our policy, our rights, or the claims process into details like Grant did. We felt they were pushing us in their direction. Meeting Grant brought us relief because we now had experts helping us. Experts looking out for our best interests. I felt that getting the assistance through The Greenspan Co./Adjusters International was the best decision my husband and I took.

When we first experienced the loss, we did not realize the kind of emotional, time and financial strain an event of this nature can have on the most well organized and prepared individual. You and your firm provided exceptional support in helping us understand our insurance coverage, and worked on our behalf to make sure the insurance company paid the benefits that we were due as part of our policy. I only wish I would have engaged your firm sooner.

We cannot thank The Greenspan Co./Adjusters International enough for the time and effort they put into our claim. We would recommend their services without hesitation.

As a lawyer, a career labor negotiator and an author of a text on that subject, I thought I was up to the task of working out a settlement with the insurance company that would provide me enough money to do the job. Wow, was I wrong!...I soon realized that the complexity of ascertaining the true cost of construction, putting it in the form that insurance companies were used to looking at (Xactimate), and cajoling the insurance company to open the purse was well beyond my competency and experience… The Greenspan Co. / Adjusters International was able to achieve a settlement with the insurance company that was approximately 75% more than we would have received had we accepted what the insurer originally was willing to pay. We were happy to pay the commission…I learned, after the fact, that the process would have gone even better had we brought The Greenspan Co. / Adjusters International on board from the very beginning rather than after the insurer had made its initial determination of the amount it would pay…When a homeowner or a business owner has to face off with an insurance company without the help of experts, it’s not a fair fight. One needs to have an expert speaking for him or her. These folks are pros. What was particularly interesting to me was that Ken and his team didn’t approach the insurance company in an adversarial way. It was always in a conciliatory and cooperative manner, and it was clear to me that such an approach yielded much better results than a combative or adversarial posture. Moreover, they spoke the same language and understood the same rules as the insurer’s adjuster…We couldn’t have done this without them.

Suffice to say, that you 'took the bull by the horns' and turned my insurance company around. There is no question in my mind that your expertise and tenacious approach to my claim provided a very favorable settlement. The benefits of your service far outweighed your cost.