Adjusters International Testimonials

I have been a commercial real estate broker for 38 years in Dallas, Texas, and the United States. I know what it's like to work with companies and builders, and I never had to work with a catastrophe like the tornado in Dallas in October 2019, which destroyed my home. Dealing with the insurance company is unlike negotiating with corporate landlords, builders, and owners. Yet, I could not have been close to successfully rebuilding the home to the quality we deserved without James Montalbano. Succinctly put, I could never have done this without James Montalbano. He was knowledgeable, dedicated, and responsive, making this happen. I will forever be in his debt.

We lost our home due to a forest fire in Trinity County California, a fire called the River Complex. The Fire took everything, main house, Generator shed/ Pelton Wheel, our water system, suspension bridge, ATVs, Vehicles and six acres of mature timber. I contacted our insurance Company, they instructed us to list all personal property, when it was purchased, purchase price etc. This process was overwhelming to us. Our Son in law recommended I contact Rinao Benenatifrom The Greenspan Co./Adjusters International. We video conferenced with Rinoand was very impressed with the information we were provided by him. We signed. Next Cy Minert came to see us in Mckinleyville, he is an adjuster for The Greenspan Co./Adjusters International. He was our closest contact with The Greenspan Co./Adjusters International and our insurance company. He is a very good communicator. With his leadership we feel we received the maximum amount we could get from our insurance. Cy was so good at keeping us informed, we never had to call with questions about our claim. My wife and I highly recommend The Greenspan Co./ Adjusters International for anyone who has had a major loss.

When our house was lost in the LNU fire, my family was devastated.  Soon after the fire my cousin had reached out to me and told us about his good experience with a company called The Greenspan Co./Adjusters International. He suggested I give them a shout. Yes he was right! The Greenspan Co./Adjusters International really took the load off us. They took the wheel and plowed through the process. They assigned a team and began the process. Jessica always made us feel we were her only clients whenever we needed her she was always there to help. My hat's off to The Greenspan Co./Adjusters International. They guided us through one of our most difficult times.

We have so many wonderful memories of you and your team helping us through a difficult time after the Camp Fire. I still to this day share how your services helped us through the struggles of losing everything we built together and keeping us on the path ahead to rebuild. Kenny was always informative and I never hesitated to call him with any questions. He is very transparent. No matter what the situation He always put our minds at ease not to mention very knowledgeable of the Insurance company and what was ahead. He was prompt to email, text or call back when he wasn't available. We are forever grateful of all the assistance received and the loving care from The Greenspan Co./Adjusters International team and especially Kenny and Sarah.

The entire team turned what was initially a bad experience into a very successful outcome.

There aren't enough words to convey my appreciation. This was my first experience using a public adjuster and I was simply blown away by the results you drove. I feel confident that you recovered 2-3 times more than what I would have been able to recover myself. From the very beginning, Grant and Steve made me feel we were in good hands. They made themselves available to speak, on short notice, walked me through the process, and patiently answered my numerous questions satisfactorily. l remember feeling the burden of the claim fall away from me immediately after our initial call. Your tenacity, pragmatism, and ability to set appropriate expectations made a material difference! in the way I "experienced" the process. My family and I are happy to have this in our rear view mirror and very grateful to you and the team. We've completed the restoration of our property and so very thrilled with the results.

If you are reading this, it is likely that you are facing what confronted me and my family in November 2018 when our home of over 29 years in Malibu was totally destroyed by the devastating Wooley Fire. Whether you believe your insurance coverage is adequate to protect you or that your insurance company has proactively earned your trust in the days or weeks since your loss, please understand that a tremendous weight can be lifted from you in this difficult time by entrusting your claim and all its components to The Greenspan Co./Adjusters International. I  am a lawyer with over 45 years’ experience in the handling of personal injury and wrongful death cases, and have worked against (and for) insurance companies my entire career. Nonetheless, I was totally ill-equipped to take on the task of dealing with my carrier to adjust and resolve the loss of very nearly everything we owned. No one is better versed, more experienced, and totally prepared to represent your interest with your insurance carrier than Bruce. The fee percentage charged by The Greenspan Co./Adjusters International was worth every dollar to us and I am confident it will be to you as well.

In 2020, my family and I were unfortunate victims of the LNU wildfire. At the time we felt like we were in a nightmare with no light at the end of the tunnel. From the minute we started working with The Greenspan Co./Adjusters International, we began to take the first step in getting our lives back in order, and we could feel the stress lifting. At the close of our claim, The Greenspan Co./Adjusters International recovered all remaining funds that the insurance company owed us, and we found ourselves a new home to continue our lives. I sincerely don’t think we could have recovered without their help. Working with the team was easy and made our day-to-day lives more relaxed during this horrible time. Without a doubt, we would use The Greenspan Co./Adjusters International again, and have already recommended their services to others.