Adjusters International Testimonials

Mr. Crown did an extraordinary job of documenting, keeping all the players informed and securing timely advances to ensure the district had the funds available when required. He is very knowledgeable about facilities, the insurance industry and quality customer service.

Mr. Crown has our unqualified recommendation to anyone who is considering his services. He is extremely thorough, knowledgeable and persistent in pursuing a settlement. The settlement resulting from his efforts at the Hoover Middle School could only be considered a complete success.

I also would like to take this opportunity to once again express my appreciation for the fine job you and your firm did in helping us achieve such a successful settlement with Atlantic Mutual/Centennial on behalf of First United Methodist Church of San Jose. Your insight, knowledge and experience were invaluable to our better understanding of industry practices, policy coverages, the standard of care, and even the personality traits of the major players on the other side…We were better prepared, better equipped, and more committed than Atlantic, and that is why we obtained such a great result.

How can I possible put into words how much of a difference it made to have had Ken Crown, Chris Glenister and yourself guiding METROTECH Corporation through the complexities of the insurance policy, tedious negotiations and arcane legalities surrounding this event. You and your team surely increased our claim collections from Kemper by $1 to $2 million over what I could have done on my own.

On behalf of Nature Quality Partners, I wanted to take this time to thank you for the extreme hard work and excellent job you performed in the adjustment of our collapse loss. After several months of dealing with The Hartford and then hearing about your firm’s services, we decided to reach out to you. It was the best choice we ever made. I’m only sorry that we hadn’t known about your firm initially as I suspect you probably would have been able to secure a larger settlement on our behalf. However, a $500,000 increase in our settlement proceeds is nothing to dismiss. No doubt you earned every penny of your fee. Because The Greenspan Co./Adjusters International went above and beyond our expectations, we are releasing the 1% “happy fee” as agreed in the Public Adjusters Contract. Also I would like to mention the fact that you went the extra mile to secure every last dollar due to us, and kept after them till the settlement was attained. You and your firm were extremely professional at all times and a pleasure to work with.

When we first interviewed you, Randy, we were impressed with your knowledge and insight in our discussions regarding the adjustment of our claim. You pointed out various areas of potential problems that could arise and convinced us that your involvement would greatly assist us in recovering from our loss and help us reopen our restaurant at the earliest date possible. You more than accomplished the needs we had in moving our claim to a most favorable resolution. David Verbits and the other consultants The Greenspan Co./Adjusters International utilized in presenting our property loss were knowledgeable, courteous, and always responsive to our needs…Of equal importance to our financial recovery was the oversight and analysis you and Shellie…implemented in our business interruption loss. Your presentation to our insurance company's adjuster and their forensic accountant was thorough and professional…We are certain we could never have achieved the most favorable settlement that your efforts produced in the negotiation of our business interruption loss.

...As astute as we are, we are in the lumber business. We do not negotiate with insurance company's everyday. It is clear that you are qualified professionals and adept at what you do. Everything you promised - and more - you did. You promised to get our claim settled quickly and you did. You promised you would get us more than we expected to get and you did. You promised that the fees we paid your firm would be small in comparison to the benefit and they were. Hiring your firm was the right decision.

One of the most difficult aspects of choosing to retain a public adjuster after sustaining a loss is the pressure you receive from other people to settle your claim yourself. After all, your insurance company is there to take care of your best interests, so why pay someone to do it for you? Well, we are glad we didn't listen to their advice, as we quickly found out that our best friends are the people at The Greenspan Co./Adjusters International. When Jerry Fleischman first met with us, we felt he had the best advice and he took the most time with a very hassled Oral Surgeon and his hostile wife, who were saying, "Who are these people and what do they want from us?" Well, what they wanted was to help us and take from our shoulders the enormous burden of settling a smoke damage claim. You guided us gently and skillfully through each phase of our claim, working with the financial and the emotional traumas that arose from sustaining the loss of our practice and then being forced to fight our insurance company every inch of the way for equitable compensation. Our advice to anyone who sustains a loss is to call The Greenspan Co./Adjusters International and give yourself the peace of mind that comes with retaining the experts!

2017: In the unfortunate event you’ve sustained a fire or other property casualty at one of your properties and are considering bringing a public adjuster to facilitate the insurance adjustment (which, while I was reticent to do myself at first, I would strongly suggest), I’d HIGHLY recommend utilizing the services of The Greenspan Co./ Adjusters International. If you should choose to bring them on, I’m very confident the additional insurance proceeds they’ll collect on your behalf will more than pay for their fee, perhaps many multiple times over, and will in large part relieve you and your colleagues of the arduous and time consuming adjustment/ claim process. The folks at The Greenspan Co./ Adjusters International are extremely knowledgeable, professional, effective, and borderline invaluable, and I trust you’d walk away from the process echoing the same sentiments.

2015: I can say without equivocation in the event that a property of ours sustains a fire in the future, we’ll be contracting with The Greenspan Co./Adjusters International to protect our interests and manage any such claim. I’m very confident the additional insurance proceeds they’ll collect on your behalf will more than pay for their fee, perhaps many multiples over, and will for the most part relieve you and your colleagues of the arduous and time-consuming adjustment/claim process. I’ve found the folks at The Greenspan Co./Adjusters International to be highly knowledgeable, professional and effective, and, in assessing my experience in working with them, they’re worth their weight in gold.