Adjusters International Testimonials

Having dealt with the insurance companies as President of an oil company, I knew how difficult they can make the process. Because of your expert knowledge and experience dealing with insurance companies, you were able to get as much as possible from our claim…Thank you for your hard work, compassion, honesty, and integrity in handling our claim. Furthermore, I also thank your staff for a fantastic job well done!

Following the fire, our insurance agent... advised us that in his long experience, the most productive and efficient way to present a complex casualty claim to the insurance carrier is via a well established adjustment firm like The Greenspan Co./Adjusters International. I would like to tell you now that we are quite pleased with the performance and results obtained by your management of this claim. First of all, the necessary gathering of well-qualified construction and engineering specialists was something we couldn't have done on our own. Secondly, I feel the legitimacy and respectability that you and your outside experts brought to the insurance carrier was important in obtaining a quick and financially rewarding settlement for us.

We could never have imagined that when my husband was getting upset with you that first day on the actual site that you would be our shining light through all of this. You have saved us so from so much stress and actually made this experience turn out for the best! Thank you ALL so much for everything!

What a wonderful decision! I understand business quite well and have owned and operated my own business in Palo Alto over the last 20 years. I understand service and taking care of the client and I just can’t say enough about how our assigned adjuster took care of me throughout the process. He made himself always available to handle any questions I had without ever making me feel like I was imposing on his time. During our first meeting he laid out the process and timeframe for obtaining the payout and amazingly everything went exactly like he said and I received an excellent payout due to his conscientious and diligent efforts in working with the adjuster. WOW! How often does that happen in life?

Were it not for the assertive stance delivered by The Greenspan Co./Adjusters International to my insurance carrier, I know the outcome would have been far less favorable. Aside from the financial attributes, which I recognize fully recovered the fees for your services, the heretofore unrecognized brutality of the insurance industry was minimized as well... The Greenspan Co./Adjusters International always seemed to have multiple alternatives to offer me, based on extensive experience. In your line of work, experience is what counts.

We are very pleased, and happy, with the results.

I take pride in that no one knows the surplus business better than I do and, clearly, no one knows the insurance claims business better than you do. The way you guided the insurance company adjuster was masterful. You assisted him to understand our position in a calm and reasoned way. But, all the while I knew that if you had to "the gloves off" you could spar with the best of them.

We were very surprised that after being victims of the fire we were also going to become victims of the insurance company and its claims process. From day one, the insurance company tried to drag the adjustment and underpay the claim…Our decision to retain The Greenspan Company / Adjusters International was instrumental in our recover process. Your team and expertise enabled us to recover our building, contents, and business interruption claim at a rate twice of what the insurance company had offered. For the result that we got, we gladly paid your contingent fee as it was money well invested.