Adjusters International Testimonials

What the hell is a public adjuster?' That was the question I asked myself in my ignorance the morning after a fire destroyed our San Francisco home. But my ignorance turned to suspicion when I learned that a public adjuster is someone who - for 10% of any eventual settlement - would supposedly represent me against my own reliable insurance company! Carefully weighing the pros and cons for a full 48 hours, I finally, hesitatingly retained The Greenspan Co./Adjusters International…I learned many things from the fire. Things didn't always move as fast as I wanted. The insurance company didn't pay as promptly - or as fully - as its advertising had led me to believe. The Greenspan Co./Adjusters International…took the worries away from me…He carefully and professionally presented each segment of the claim to the insurance company. He knew, when I didn't, exactly what I had a right to - and what I didn't have a right to - under my policy. When it came down to a final settlement, Ken and The Greenspan Co./Adjusters International definitely maximized the recovery. I estimate that even taking into consideration their 10% commission, they obtained at least twice the sum I would in my naivete have obtained on my own from my insurance carrier.

I want to thank you on behalf of Aurora Systems and the Chyron Group for your absolutely dedicated and professional representation in settling our recent insurance claim. Your advice and counsel was of the highest quality. Your dealings with me and my staff were consistently straightforward and timely. Your CPA demonstrated a complete understanding of the issues involved coupled with a no-nonsense approach in assembling all of the facts and data necessary to present the strongest possible position for Aurora. It is my firm belief that we would not have done nearly as well as we did without your advocacy and knowledge.

From the beginning, you made things happen that I did not think were possible; and, you did it in the shortest possible time…It is now so obvious that I should have hired The Greenspan Co. / Adjusters International immediately.

Thank you for…your tenacity and for the negotiation skills that you employed to obtain for us more than a fair settlement…The substantial settlement check that we received allows us to make the necessary repairs to our building and more than fully fund our reserve account.

The professionalism, expertise and dedication you demonstrated in handling our claim were remarkable.

You were directly responsible for our company being able to maximize the right of loss recovery under our insurance policy and we would highly recommend you to any company requiring assistance in processing an insurance claim.

There have been few people I have dealt with professionally or otherwise who have been so consistently dependable, responsible, accurate and thorough. Randy was always there for me and always positive, supportive and upbeat in addition to being an expert. At a time when I really needed to trust someone Randy consistently earned my trust and never faltered. In fact, surprisingly, the insurance aspect of the experience turned out to be the easiest part. Randy knew everything about my claim and was able to get me every penny I deserved without my having to worry about it. As long as I followed Randy’s advice and instructions things happened and happened expediently.

As you know, the Lodge has been rebuilt and is now back in the business of delivering traditional and locally-tailored Elks charitable services to their community. This would not have happened had it not been for Dow Brooks and your involvement; and, the community would have lost their Lodge. Recall that the original estimate to “restore” a badly fire and smoked damaged building with HAZMAT was approximately $240K. To the contrary, with your expert assistance and advice, we ended up receiving approximately $940K and were able to completely rebuild a new, right-sized, energy-efficient facility to serve the community; and further, to enhance and reinforce the central business district of Omak WA. While I certainly do not wish problems for any Lodge in Oregon or Washington, I do know a “Guy” who could really help them… YOU!