Adjusters International Testimonials

You have proven to us to be proficient, skilled, and knowledgeable in your field.

Having recently finished all negotiations arising out of the fire that destroyed a major portion of Woodburn High School, I can say that having you and the Greenspan Co./Adjusters International at our side during the entire process was necessary and meaningful. I am certain that we could not have done it without you, nor attained the settlement we did without your knowledge, professionalism, and guidance...You told us at the beginning that the insurance company would fight us every step of the way, and they did. Although it is unfortunate that one can’t get what one is entitled to without bringing in outside experts of one’s own, it is certainly true. Anyone -- or any institution -- going up against an insurance company without an advocate is likely to have an incredibly difficult time.

You were a calming presence during an extremely high-tension period in our lives. Every time, and I mean every time, we made a request through you to our insurance company you took it upon yourself to see that the request was granted. Honestly, we were amazed at what you accomplished for us...John Fristoe did a marvelous job of costing out our home and basically throwing his fully substantiated numbers in the face of the ‘experts’ our insurance company brought in to, I believe, undervalue our property…Karl was so very patient as he helped us remember every thimble, garbage can, and fork. Had we not had Karl to jog our memories we would surely have come up tens of thousands of dollars short on our personal property claim...I feel strongly that Dudley and his crew saved us months, if not years, of having to justify our claims in dealing with our insurance company.

I realize that I couldn’t do this myself.

This was a difficult case because a question arose as whether any coverage did in fact exist. Your agent, Gary Johnson, achieved a recognition by the insurance company of liability and in addition an excellent settlement of the damage involved - by a careful analysis.

Our insurance policy provided for complete replacement at current replacement costs. Because of this, my original opinion was that I did not need the help of an adjuster to collect from my insurance company. Naturally, I was also reluctant to pay an adjuster part of the insurance proceeds. I had several meetings with The Greenspan Co./Adjusters International. I still hated to part with the fees which I would have to pay, but I gradually came to the conclusion that the insurance negotiations and results thereof were just too important to my company to take a chance that we might make a mistake through lack of professional counsel… One year later, I can say without hesitation that the decision to hire a Public Adjuster, and to have it be The Greenspan Co./Adjusters International was a good one...Bill made sure that we got all that we were entitled to, and more. His negotiating talent and advice regarding both our stock and the building itself helped us recover funds from the insurance company on several major items which were definitely in "gray areas" of the policy. I would sincerely recommend The Greenspan Co./Adjusters International to anyone faced with a large or complicated insurance claim. Their efforts, advice and support were invaluable to me. They earned their fees many times over.

If we had not retained The Greenspan Co. / Adjusters International’s services, we would have spent more time and money fighting our insurance company for fair compensation. Your fees were worth every penny!

You helped bring structure and sensibility to what would otherwise have been a chaotic situation. I appreciate the professionalism with which you approached representing City Freeholds, and I am amazed at the amount of detailed work you went through to construct a credible claim. City Freeholds is surely grateful. Personally, I appreciate the leadership role that you played in negotiating so many important aspects of the claim.