Adjusters International Testimonials

The insurance company did everything in its power to set up roadblocks... During all this time Frank Candido was there providing guidance and answering all of our questions and concerns. Frank gave us the information that was needed to be able to buy a new house without having to rebuild the damaged house (even when the insurance company said we could not). Frank repeatedly made the insurance company reverse their position that would have negatively impacted the final resolution…The average person does not have the expertise to deal with the intricacies of the insurance claims process…The fees that were paid to The Greenspan Co./Adjusters International was far outweighed by the additional money that was recouped from the insurance company offer and the final settlement was a 38% increase for the house and a 31% increase for personal belongings.

The State Bar had a fire loss on October 5, 1986 in Los Angeles... The Greenspan Co./Adjusters International was highly recommended and we engaged them to be our representative. The fire loss was originally estimated at $500-600,000. It has been settled at over $1 million. It is only due to The Greenspan Co./Adjusters International's diligence, attention to detail and motivation to represent the client's best interest that the amount collected reached this mark.

Our house was destroyed by fire. The Greenspan Co./Adjusters International met with us at the site and after a lengthy conversation, we decided to handle the situation ourselves. After all what could be so difficult? I mean you pay the insurance company to work for you right? Well, five months later, making absolutely no progress on our own and in total desperation we called The Greenspan Co./Adjusters International in to help. They not only helped, they settled the matter in a brief period of time, with more dollars than expected. Shortly after this episode, our business was robbed while on vacation. This time it was quite different, the only phone call we make with NO hesitation was to The Greenspan Co./Adjusters International... After finding out about co-insurance clauses, depreciated losses and gains, over valued equipment, under valued equipment, and a whole host of other insurance jargon, I KNOW we could have never 'handled the situation ourselves.' This company was always up front with us, good news or bad you'll always know what to expect, no surprises. They held my hand, listened to my frustration, took away all the headaches involved. They 'handled the situation.' Please know one thing if you have a loss your insurance adjuster works for the insurance company... If you're hesitant because of the commission fee (like we were), you are going to laugh at yourself in the end. It will be one bill you will be so glad to pay and know that they deserve every dime.

“our kind words and way of making a very difficult situation so much better helped me more than you will ever know... In short, I wanted to thank you for doing what you do. Thank you for the impact you have had on me. Keep this for the days that you don’t think you made a difference, know that you have.

The professionalism and attention to every detail have not only impressed upon us the need for a Public Adjuster, but have confirmed the reputation of The Greenspan Co./Adjusters International as being the experts of the field. The amount and expediency of the settlement not only justified your fee but transformed a disastrous event into merely an inconvenience.

I can now state without any reservation or qualification that any insured should and must avail himself of the services of a public adjusting firm, such as Greenspan Adjusters International, or he has no chance and no hope of actually getting the insurance that was paid and contracted for. I have come to this conclusion reluctantly because I had always assumed that insurance was a clear-cut, straightforward proposition; but we now know from this on-going experience that it is not, and skilled help is required in any effort to simply enforce the contractual rights we paid for with our premium dollars. We have been particularly pleased with the fact that you and your associates were always willing and able to work very closely with us even when that required doing some quite extraordinary things such as the tremendous time and effort involved with the physical inventory of the damaged rugs…I am convinced that whatever success we have achieved to date is largely and manifestly because of your own skill and experience in handling claims, to be sure, but particularly the result of your mastery of the art of realistic dealing with the insurance company and its lawyers. The most important thing that an insured must know about the process of handling his own claim is that even in the very beginning the relationship between himself and his insurance company is adversarial. It did not seem so to us at first, but I now know that it was, and that fact ought to lead anyone in those circumstances to the conclusion that they must have professional assistance.

You and your staff are a finely tuned organization who can go against corporate giants and produce winning results for your clients. The results of your efforts brought about a very fine settlement well in excess of what I had expected. You or a staff member were always there when I had a question, you always had the right advice and the rock solid assurances of a positive outcome.

...Matt, not only were you a good advisor, negotiator and expedite on our behalf, you have become a good and trusted friend. You accomplished the impossible; thanks to your expertise, we are now enjoying our new home.

We would like to take this opportunity to tell you that our experience with all of the people that we met with from your company has been of great satisfaction.