Adjusters International Testimonials

You provided a great service to us in analyzing, assembling and presenting our claim and obtaining a settlement that exceeded our expectations...Your fee was more than earned.

I did not know what to do, so I hired you and The Greenspan Co./Adjusters International to take care of my claim. I greatly appreciate how you handled the case; you did an excellent job using a very methodical approach. Whenever I had any questions, you had a very clear and understandable response. You exactly knew how to make things run smoothly and efficiently.

Prior to experiencing the fire in our Music Hall/classroom building I had no idea of how involved, complex and time consuming the insurance and rebuilding process could become. I am grateful to have had the services of The Greenspan Co./Adjusters International, with Dean Osborn as our public adjuster to step into the gap. His attention to detail, continual progress updates and creation of vast documentation provided backup for the aggressive and fair pursuit of our claim. When I was overwhelmed at the thought of sorting out and documenting our contents loss, Ann-Marie and Kirk made quick work of an otherwise dreaded ordeal.

The situation changed dramatically once we hired your firm. The team of experts employed by Adjusters International was quickly able to identify the problem areas, provide the necessary documentation, file the claim and negotiate a favorable settlement. All of this was accomplished in a timely and professional manner.

As one of the larger producers of garbanzo beans in The West, we pride ourselves in knowing everything there is to know about our craft. We also pride ourselves on knowing when someone else knows better. It’s not often that one’s expectations are exceeded. You exceeded our expectations. As far as the fire is concerned, our claim is settled, our storage capacity is double what it was, your fee was paid, and in essence, it cost us nothing. You are one of the best investments we ever made. And as far as the collapse is concerned, your meticulous, forensic approach to our claim caused the carrier to come to the table and change their offer from zero to almost $500,000. We can’t thank you enough for your efforts in our behalf.

Now after several months of never ending negotiating with the insurance company, we can honestly say that the decision to hire your company was one of the best decisions this board ever did. Thanks to your total dedication, professionalism and will, we can say that we are completely satisfied with the final settlement you were able to work out for our homeowners association. During the entire long and frustrating process that took place between your company in our behalf and the insurance company, your staff kept us informed of every detail, in a fast and very organized manner. Thanks to your dedication and commitment to us as clients, you kept me going, therefore I was able to maintain the full support of the owners to the end. The journey was difficult, even more difficult for us because after our claim was rejected the process to present a brand-new claim wasn't easy. But you passed with flying colors even though we were dealing with an insurance company that showed a lack of seriousness and professionalism in several occasions.

The total payment, less the fee The Greenspan Co./Adjusters International clearly earned, makes for a very satisfactory conclusion to this mess...My recommendation of The Greenspan Co./Adjusters International is based on this conclusion: We would never have collected even half the amount finally paid without The Greenspan Co./Adjusters International keeping Farmers Insurance focused on the terms of the policy and reminding them that we were only asking them to do what the policy committed them to do. The final outcome is totally due to the two of you and your assistants who did what was needed by phone, mail, and coming to the property whenever Farmers or I wanted you there...Thanks for all your assistance in settling this claim and for holding Farmers to the letter of their policy. Without firms like The Greenspan Co./Adjusters International to help there would be many more insured who would simply be short-changed. Fortunately, after locating The Greenspan Co./Adjusters International with a web search and getting through on Christmas Day; I am not one of the short-changed!

We renovated the Osborn Building in 1986 and had it added to the National Historic Registry. The fire was devastating and we were faced with losing all the tenants as well as the difficulties in repairing a historic building. Dave suggested that the insurance company would under-estimate the loss, as they did by over 50%. Having you direct the contractors as to what was necessary to repair the building, retaining an engineer on our behalf to identify the problems in reconstruction and providing a detailed breakdown of all the errors in the insurance company’s expert’s scope of repairs, resulted in a recovery of over twice what was initially offered. In the beginning we were concerned about the cost of your services. As it turned out this was the best decision we could have made. Without you, we would not have recovered as much as we did. In addition, you saved us the stress and time of doing the work. We can only suggest to others that are faced with a major insurance claim, that they retain The Greenspan Co./Adjusters International; it will be the best decision they ever made.