Adjusters International Testimonials

Prag House is an 8,000 square foot, three story structure with a full basement. Between the fire and the 25,000 gallons of water necessary to put it out, every floor and the basement sustained significant damage. How could we possibly embark on the steep learning curve required to responsibly oversee this work, while also working our full time jobs and fulfilling family obligations? We had dozens of questions and no answers. Frankly, none of us had ever heard of public adjusters. But after meeting with The Greenspan Co./Adjuster's International team to understand what they could do for us, and doing some research on different public adjuster firms, we decided to hire The Greenspan Co./Adjuster's International. It was, hands down, the best decision we could have made! Drew and The Greenspan Co./Adjuster's International team are extremely knowledgeable about the complex insurance laws and practices that most of us know little or nothing about – and yet can prove to be the most critical factor driving everything else. Bottom line: Hiring a public adjuster firm may seem expensive, especially in the initial hours and days after such a life-altering event, when money is tight and it’s hard to know how much anything will cost. It may be tempting to think it’s not really necessary. But if you hire the right public adjuster, it will be the best decision you make! The Greenspan Co./Adjuster's International was worth every penny we paid them!

...When tragedy struck, and I was consumed with taking care of my mother, you stepped in and made life easier, sorting through the endless maze of insurance company red tape that we surely wouldn’t have been able to unravel on our own. Through it all, you managed to keep your focus on the most important part of the puzzle, the insurance money necessary to rebuild my mother’s home. All of this was done while allowing me time to spend worrying about her, and nothing else.

While we relied on our insurance company to help us in our time of need by “being good neighbors” in our time of need, Silvi and I quickly learned early that the chips were not on our side. Our adjuster was quite insensitive and simply not interested in working to maximize our insurance benefits. Rather, all along she placed obstacles to nickel and dime us every step of the way. We are glad to have met you and the experts at Greenspan. Your team did a fantastic job. Your construction experts worked with our architect to forensically document all the nuances of our home. Jenny Schulz spent countless hours documenting damaged contents that were burned beyond recognition. She paid special detail to the age and condition of our property. With your efforts we were able to maximize our recovery on our building, contents, depreciation, code and other additional coverages available in the policy. We are simply amazed to experience first-hand how an insurance company systematically delays, denies, and reduces claims payout for its policyholders who have trustingly paid premiums for years without any claims.

You and your staff were most professional and diligent and without your assistance, we never would have realized the same results.

Our insurance company adjuster initially indicated that he would advocate our interests and that retaining a public adjuster was not necessary. We learned very quickly that this was a tactic to reduce the payout on our claim… The insurance company initially estimated the claim at approximately $100,000. Our ultimate recovery was almost 3 times what the carrier had offered. The charge for your services was well worth the investment.

...Taking the “insurance issue” off my plate allowed me to focus on my customers and saving my business, and gave me some confidence that everything could work out OK. …Greenspan Adjusters International did a phenomenal job of executing our claim and moving things forward on a consistent basis. The entire team of professionals from inventory and property specialists to accountants, adjusters, and even principals of the firm were all fantastic and great to work with.

In July 2006, a fire of unknown origin destroyed a significant portion of our 27,000 square foot office building in Santa Clara, California. This was the first and only major fire loss that our company has encountered. The office building was vacant at the time of the loss and we were in consultations with the city to redevelop the site, so we were unsure if we could even make a claim for the damages considering the complexity of our situation. Our insurance agent advised us to not make a claim for the fire damages, but thankfully we listened to your advice and counsel regarding how to handle this matter. Every aspect of our claim was diligently handled by Paul Migdal and his team, from reviewing policy coverage, hiring construction specialist to determine the scope of property damage, depositions preparation, and corresponding and negotiating with the insurance company. Given our inexperience with these matters and our need to focus on our primary real estate management business, we were relieved that Paul took the leadership role in dealing with these matters. Without the time, effort and expertise that Paul put into this matter on our behalf, we could not have achieved the final settlement that you obtained…The fee you earned in this claim was well deserved – I know for certain that our insurance settlement was several times greater than what we could have achieved on our own, not to mention the time and effort that you saved us.

We’ve always been lead to believe in our insurance company, so we felt sure they would have our best interests in mind during this process. We quickly learned otherwise. We desperately needed help and that help came from The Greenspan Co. / Adjusters International. Our worries, concerns and fears were quickly put to rest when they became our adversaries and I, personally, felt the huge weight of the situation was lifted off my shoulders…Before this experience we did not know The Greenspan Co. / Adjusters International, nor did we know that there is help of this nature available. The Greenspan Co. / Adjusters International delivered on its promise and we will always be grateful for their help.