Adjusters International Testimonials

Prior to your involvement, State Farm Insurance Company had only valued our loss at $134,000.00. Through your efforts, we were able to secure a settlement in excess of $1,000,000.00 in a relatively short period of time. You kept us up to date on the progress of the claim and always returned our phone calls in a prompt manner. Your background and experience were extremely helpful in assisting us in dealing with the contractors and engineers.

Your prompt professional handling of our claim resulted in a settlement which we feel is very satisfactory, and I would like to thank you and each of the members of your staff who worked on this claim for us. Your thorough knowledge of the construction process as well as the loss of income coverage was essential to our final settlement.

Our insurance company's first offer was $250,000. As a result of your hard work, tenacity, and unwillingness to give up, coupled with your years of experience and knowledge of 'the game', you were able to secure for us a settlement of $1,900,000. You and your team created and implemented a winning strategy. You did great.

We appreciate the team The Greenspan Company / Adjusters International assembled and the final settlement from the insurance company. Your estimating staff did a great job of addressing the scope issues and minimizing the code implications. In fact, from our recovery we were also able to make our building code compliant. Your fees at 10% of the insurance recovery were well worth it..

I thought I would at least inform you how well Kenneth handled not only the claim, but he was most cooperative and understanding and well informed as to what should be done, under the most unusual circumstances with the type of policy I had - and the negotiations that occurred with my own carrier. Kenneth anticipated many things which I would not have anticipated.

Soon after our fire, we became acutely aware of the vast amount of time that would be necessary to document our losses. Building estimates, equipment estimates, product and stock inventories, engineering plans, as well as loss of rents and income projections were all new avenues of expertise for me, a novice, on top of the most important issue to me, that of trying to salvage whatever business possible and to protect my future sales…You immediately deployed your trained personnel to supervise and assist in documenting all of our losses…You kept in constant communication with me and my father regarding the status of our claims. Moreover, we were simply amazed when, through your full understanding of our insurance contract, you were able to effect a settlement on our personal property greater than the limits of liability, even after the application of a co-insurance penalty. Without your help, we would never have been able to devote the time required to protect our future business and wish to again thank you, Randy, for the marvelous job you did in settling our claim.

Since a family member sold insurance, I approached him to write insurance for the record store as well as some other business entities. My relative informed me that Safeco was the best insurance company available and provided me a policy of insurance that would 'take care of everything in the event of a serious problem'…However, from the moment Safeco contacted me after the fire loss, it became all too apparent they were no friends of mine; their interest only involved a minimum payment to me. Despite the assurances of my relative, the broker, Safeco offered absolutely no cooperation or assistance in my time of need…Although I consider myself to be an experienced and sophisticated business person, it became obvious to me after the fire that the field of insurance is one of great expertise and an insurance policy contains pages and pages of 'fine print' even I couldn't interpret. Immediately after my authorization, The Greenspan Co./Adjusters International was on the scene taking control of everything that had to be done, relieving me to reestablish my business…Your fee more than justified your involvement; if you were paid on an hourly basis, I'd surely be arrested for slavery.

Our family recently went through a devastatingly large fire loss that left only the foundation standing. My brother was burned and our home destroyed. It was the worst day in our lives. No one expects for something like this to happen to them, but it can happen, and it did for us. When I first spoke with Ken I was very impressed with his professionalism and experience. He was direct and honest about our claim and thoroughly explained the claims process. We knew it would be long and tedious, but trusted that Ken and his team would do the job. Ken’s constant updates and aggressive protection of our interest were instrumental in achieving the highest possible settlement for us. His knowledge, expertise, and negotiation skills were crucial in dealing with our insurance company.

Que en este tiempo tan difícil para nosotros nos ayudaron y guiaron durante todo el proceso. Siempre con la intención de ayudarnos lo más que se pudiera y recuperar todo lo perdido. Con la ayuda de Greenspan Co./Adjusters International pudimos recuperar mucha más que lo que esperábamos.