Adjusters International Testimonials

Our losses involved the destruction of three newly constructed homes of approximately 5,400 square feet each. As a developer, we work with a multitude of sub-contractors and suppliers. The Greenspan Co./Adjusters International was instrumental in compiling a comprehensive report from the deluge of paperwork and reports submitted by us which incorporated sub-contractor and supplier documentation…I truly believe that the teamwork and talent of The Greenspan Co./Adjusters International helped expedite our claim and in addition created a less stressful atmosphere under such tragic circumstances.

…Prior to retaining The Greenspan Co. / Adjusters International, I had asked a fire restoration contractor friend to assist me with my claim. While his efforts are much appreciated, the sophistication that you and your team brought on this complicated loss was tremendous…Our recovery of almost $3,000,000 was well beyond our expectations. The fee that we paid your firm at 8% was well worth the investment.

Your ability to interpret all the details of our policy and to creatively calculate our loss allowed us to take full advantage of the policy value. To say the least, I was extremely impressed with how quickly you were able to cut through the bureaucracy and negotiate a prompt settlement. Accordingly, we were able to minimize our recovery time and re-open for business within a few days; and yet still realize a substantial settlement.

Having never had a major claim, I have no doubt that you probably increased our settlement by at least 5 times, from what I could have done alone. Their little dance of denial at the negotiations yesterday was downright comical, and I would have laughed, had the numbers not been relatively large for us. It just goes to show, when you want it done right, call in the experts.

You have worked with our church with the utmost professionalism. You have gone beyond the call of duty several times on our behalf. The cost of hiring your company is well worth it... your services have been more than silver or gold... even more than diamonds!!

I was reluctant at first to hire them but thank God that we did. First they were not pushy. They explained to us what their experiences were with the insurance companies. They gave us all available options and gave us time to meet as a church to make our decision. They also encouraged us to call their references in order to verify their work-ethic. Second, the settlement we received from our insurer is three times what they wanted to give us. The Greenspan Co./Adjusters International more than earned their pay. Mr. Kenneth Crown is gentle but firm negotiator. His great knowledge and wealth of experience got us over $800,000.00 that was not part of what our insurance company wanted to give us. Third, The Greenspan Co./Adjusters International was prompt and sensitive in responding to all our concerns. They met with the congregations whenever I wanted them to help explain complicated and technical issues. They responded to our phone calls on time. Our claim, we felt, was given priority. We did not feel that we were one of several claims they were handling.

As a firefighter in Scottsdale I have always been relieved to hear the home I just put out had insurance. Like everyone else I thought the insurance company would come in to save the day. Little did I know this was not the case. After all, I only put the fires out, I never saw what happened after the insurance company was called. After my home burned, I was able to see that insurance companies and their adjusters are not there to save the day. They are there to pay as little as possible.

Shortly after Hurricane Iniki on Kauai I met with my insurance company's adjuster who told me, 'no problems,' that I would be fully covered regarding damages, spoilage, and B.I. wages for key employees. The company processed my damages claim but stated that because of their interpretation of my financial statement I was not owed anything for business interruption…Your knowledge and understanding of the policies enabled me to collect what was owed, some $150,000.00, and this money enabled me to reopen by business on Kauai.

Looking back at the work you and your firm did to get me top dollar for my insurance claim is not only appreciated but it made a big difference when we started the fire restoration. Adjusters International did everything they said they would do and then some...It was a pleasure to see you hold State Farm Insurance accountable for the full amount of my insurance coverage. The money you charged was worth every penny because you saved me much aggravation, plus you got me such a great settlement. Thank you, thank you!