Adjusters International Testimonials

Macerich Property Management Company recently sustained a loss of over $1.5 million resulting from a fire at one of its shopping centers. We retained the services of The Greenspan Co./Adjusters International, and specifically Paul M. Migdal as its representative adjuster, to represent us in the presentation and negotiation of our insurance claims. Mr. Migdal and The Greenspan Co./ Adjusters International represented us with great professionalism and we are extremely satisfied with the results obtained.

It was a very traumatic situation, but we felt very comfortable in having you take over the burden. It also helped us deal with the situation better by having someone as concerned and knowledgeable as you in our corner. We feel that our losses were minimized due to your expert handling and liaison between the insurance representatives and ourselves, and we would not hesitate to recommend your services should anyone have the need for them.

As you know, we have been developing an extensive retail and commercial development in the City of Sebastopol. The fire occurred during the middle of our project and had the potential to cause tremendous delays…Our investment group had purchased a course of construction insurance policy to help us in the time of such a loss. Regretfully, our insurance adjuster was not an advocate to protect our interests. In fact, to the contrary, his lack of response and help got us tremendously concerned about our recovery…We sincerely appreciate your negotiation skills and the navigation of our claim to a prompt and well thought out settlement of our claim.

You and your firm showed us a level of professionalism, customer service and expertise that is beyond reproach. Being in the real estate and construction business for over forty years we had assumed that we could handle a claim like this, but it became clear that we needed an advocate like yourself that understands the inner workings of the insurance business and the ability to resolve a large claim like ours.

We retained your company and from the day you got involved you worked tirelessly on our behalf. As a result, you were able to settle all portions of our claim and have it paid to us in full in less than ninety days from the date of the fire. You kept is in the loop, you explained everything about the process and what you recommended we do. We never felt that we were not part of the process and as a result, we were comfortable with you and your team from the start.

You were the psychiatrist, the business doctor and a friend. Your presence calmed our distress, your kind works abated our depression and above all your expertise in presenting our package to Aetna. Your courageous assistance helped make our existence today at our new site in Burbank possible.

Your firm put our building, personal property and business interruption claims together and documented them in a manner which I believe afforded us the best possible return…And, thank you for turning our disaster in a workable, and even positive situation!

We were quite confident after the fire, after speaking to our insurance agent, that there would be no problem in receiving rapid payment and making repairs quickly. As construction of the manor was just completing and the original contractor was on premises with all of his invoices available, what could be the problem? We soon found out. Although our insurance company had assured us that our recovery would be rapid, their response was anything but. We soon found ourselves besieged by problems and our insurance company and agent were of little or no help in resolving these problems. Although they promised us that help would be on the way, it never arrived…Although we were skeptical about you at first, once we met with you, we were convinced that you could help us immeasurably. You justified our faith in you at every turn. From the first day of your involvement, you 'took over the situation' and allowed us to get on with our efforts to restore the Reed Manor promptly. You worked with our insurance company to establish liability, garner advance payments, and secure agreements concerning the adjustment in writing very quickly. You were tireless in your investigation of our loss and whenever we had any questions whatsoever, you were available either at your office or at your home to go over any issue no matter how small…There is no question in our minds that retaining The Greenspan Co./Adjusters International was essential in allowing us to recover from our fire loss. The cost of your services were more than justified by the results of your actions and the subsequent dollar recoveries.