Adjusters International Testimonials

It took approximately six weeks of frustration and wasted time after my fire to realize that I needed help in dealing with my situation…Engaging your services was one of the wisest business decisions that I’ve ever made. There is no doubt that you were able to recover more than I ever could have on my own.

...We will now have the means to rebuild and reopen our restaurant to the relief and satisfaction to all of our employees and our loyal customers who have stayed in contact with us over these months.

You guided me every step of the way through the difficulty process of scoping the damage, identifying the code upgrades, obtaining loss of rents, and applying the insurance policy in a manner to maximize the insurance policy benefit. You negotiated an excellent settlement on the repairs. I was able to recover more than I would have on my own. Thank you. You folks know your stuff.

Betty and I were just talking about it the other day and both agree that the scope of the whole adjustment was enormous and we feel that you were able to do much more than we were even aware needed to be done. We know you got us a much better settlement than we would have gotten on our own. And your understanding of the whole process helped to speed up the process.

Without his (Dow’s) help as my advocate, I suspect the settlement figure would have been about half what I eventually received. Additionally had he not been so effective in pushing things through, I suspect the insurance company might have been rewarded by my giving up too soon. I discovered The Greenspan Co./ Adjusters International through an internet search and made a phone call, which I expected would mean leaving a voice mail and hearing back several days later. But to my surprise a very competent and caring person took full details of my situation, and both you (Dow) and Clay on site to meet with me the very next day! Please express my genuine thanks to your whole team.

Our home of nearly 20 years was lost. Each part of the house, filled with so many fond memories, so many objects that held meaning for us, all now gone. Needless to say, we were stunned confused, bewildered, full of grief and vulnerable…We felt that we were meeting with someone who truly cared, who truly wanted to be helpful. We experienced Blair as warm and comforting. His kind sense of humor was much appreciated at this difficult time. He was, as Jillian remarked, like a ‘soft place to land’…Understandably, insurance companies and those they insure may differ on what a fair settlement might be. Dudley has been our stalwart and assertive advocate, insistent that things be fair and done correctly, treating our situation as if it were his own. It has felt great to feel that such a skillful negotiator has been in our corner. We certainly could not have done the job on our own, both because of our lack of knowledge regarding so many factors involved in the process, and our emotional state – not to mention the fact that, both of us being in business, the demands on our time and energy would have been overwhelming…We are now rebuilding our home. Though it remains difficult to let go of our attachment to what we have lost, thanks to the hard work of the Seattle branch of Adjusters International, we now have the resources to create a new home, which we think we will come to love as much as the other. Dudley and the team will continue to shepherd us throughout the process until it is completed. They have stood up for us. They have been fair and clear and professional. They have calmly guided us through what felt to us like stormy and overwhelming seas.

As a property manager it has always been difficult dealing with these issues. Now that we have you to assist us with our claims we know there is no challenge we cannot face without confidence. You have become a feather in our cap that is invaluable as a property manager.

I really appreciate your work in helping us settle the fire loss at the Valencia Hilton. As you are aware, the business interruption recalculation portion of this loss was extremely intricate and your work saved us a great deal of time and eventually money.