Adjusters International Testimonials

We want to thank the staff at Matrix Business Consulting, Inc., and especially Scott DeLuise and Gayle Minden for their persistent and professional pursuit of a rightful settlement of our fire damage claim from the Black Forest Fire of June 2013. Throughout the process, Scott kept us informed of what we could realistically expect from our insurance company and how to present our claim to obtain what we were entitled to. He and Gayle worked tirelessly to present our claim in the form that the insurance company would accept. We received much more in monetary reimbursement than we could have hoped for if we had gone without consultation from Matrix.

I was very pleased with the work that Globe Midwest Adjusters International has done for the District. They were very thorough in their research of the loss to present to the insurance company to counter the insurance company's offer. The District has gotten an agreement with the insurance company for the loss on the building which ended up $1,300,000 larger than what the insurance company originally offered to the District.

...Despite being involved in commercial real estate for many years, neither my company nor our management company had ever hired a public adjuster and frankly, we were somewhat skeptical of the public adjuster's role in the insurance claims process. Throughout the entire process, the ongoing support and responsiveness of your staff provided a sense of relief and confidence that professionals were handling our claim. Since we knew our claims were being properly handled, it enabled us to work on the numerous issues that arose on a daily basis as a result of the damage to so many of our properties at one time. Through the efforts of you and your team we received a favorable settlement at our properties, which more than justified your fee. In the future, I would not hesitate to use your company again as I can't imagine the amount of time and effort that would have been involved if we had not hired Adjusters International. ...

We had initially thought we would be able to assess the damage and work with FEMA and our insurance carrier's adjusters by ourselves. It quickly became evident that we were going to need help. We realized we did not have the personnel, time or expertise it was going to take to deal with complex governmental regulations and equally complex insurance and adjusting issues, especially when it was taking all the resources we had just to get essential county services up and running again. ... AI really came to the rescue. You delivered what you promised, and that counts for everything down here in South East Texas.

We retained your services to assist us in the Public Assistance grant application process and the Hazard Mitigation Grant Program with FEMA and the State of Florida. This turned out to be one of the most sensible decisions we made. Adjusters International made a very onerous situation much more bearable. ...The experience and knowledge that you provided us was invaluable. Without hesitation, we would be delighted to recommend your services to anyone who faces the task of processing large, complicated grant applications to the federal government. Your systematic approach and attention to detail allowed the City of Fort Myers to obtain our maximum eligible reimbursement.

...While the adjuster provided by our insurance company was very nice, the claim amount he awarded us was not in line with our preliminary estimates. We worked with the adjuster for over five months and the insurance company refused to increase their award. I was fortunate to have called your company... Within a few short days Globe Midwest was working diligently on our claim. You ...worked with our adjuster and thanks to your expertise you were able to negotiate a settlement with the insurance company of more than 130

I would like to thank you and Globe for the work you did on our behalf, following the terrible fire that destroyed our restaurant. I had no idea how much research, documentation and negotiation would be involved in seeking and reaching a just settlement from the insurers but I have one now. Just thinking of how I might have attempted this effort on my own gives me real pause, because I really don't think I could have done it. Without doubt, I would not have achieved the numbers that you were able to deliver. I simply wouldn't have known how.

...We are a service company that strives to put our customers first. In all businesses of service, if you cannot deliver the customer will go somewhere else. The service Globe Midwest performed for our company was a top-notch effort from start to finish. We were never completely shut down after the fire and much of the credit can be attributed to Globe Midwest. ...