Adjusters International Testimonials

I met with David Moore when he was the first one to show up at a massive multi-family fire damage 5 years ago. He made a promise to my client and kept it which is why I can never forget his services. He got my client totally satisfied and then some when he got the supplemental amount into my client's hands which was not even expected. Since then, I have proudly referred Jansen AI's public adjustment services to all my clients. David: Keep up the awesome work!

The City of Key West hired Tidal Basin shortly after Hurricane Irma struck the Florida Keys in September 2017 to assist with maximizing our financial recovery...They managed our funding from assessment through to closeout. The staff also effectively managed our insurance proceeds, thus avoiding duplication of benefits.

In total, Tidal Basin efficiently and effectively managed over $10 million in Public Assistance grant funding including over $100K in 406 Hazard Mitigation Program Measures, to harden City facilities and mitigate against future damage. I strongly recommend the services of Tidal Basin. They are professional, thoughtful, and extremely knowledgeable. They handled the City's financial recovery flawlessly which minimized disruptions to the City's staff allowing them to keep focus on their daily responsibilities.

Going through a traumatic experience such as a house fire in my garage renders anyone helpless and confused. You are just in shock, disoriented, and overwhelmed. Jansen team showed up, just as the fire department put the fire out at the property, and frankly I felt Jansen's presence was heaven sent. The Jansen team Drew, Joe and Jenna, approached me and explained the scope of the damage and the estimate that is going to bring back the house to where it was a few hours prior to the fire. They pointed out all the hidden damage and the procedure to get a fair settlement from the insurance company. They handled everything from A to Z. They truly kept their word, their reasonable fees , and support till the final claim settlement. Could not have asked for a better outcome. I highly recommend Jansen adjusters to represent anyone in need without hesitation. Going through it on your own is short-changing yourself. Leave it to the Pros. If they had more than 5 stars for the ratings, I will give them 10. Thanks, Jansen adjusters international.

Brian and Matt,

I SINCERELY THANK YOU FOR ALL THE HARD WORK YOU PUT IN. I know we would not have gotten half as much had we tried to do this alone. Brian I am sure I was probably one of your most annoying clients but I’m glad we decided to stay with you guys and let you all do what you do so well. I have no regrets!!!!!

Again we thank you. I’m just ready to get back HOME now.

Our dad had a vision buying property in Valdez, Alaska and he did so on a handshake and drew up the plans for the hotel on the back of a brown paper bag. We have been here for 50 years and certainly one of the hardest things we’ve ever had to do was watch dad’s dream burn down. We realized that we were in over our heads. So I reached out to Drew and Adjusters International. We never looked back. His adjusting team, estimating team, forensic accounting team, and inventory team all descended on our little town making us feel incredibly special—almost as if we were his only client. He overdelivered on his promise to us. Drew and Tim were always a bright ray of light. We were able to focus on rebuilding the best hotel possible. You were one of the best investments we ever made in our lives and we are certain you earned your fee many times over.

I have been a commercial real estate broker for 38 years in Dallas, Texas, and the United States. I know what it's like to work with companies and builders, and I never had to work with a catastrophe like the tornado in Dallas in October 2019, which destroyed my home. Dealing with the insurance company is unlike negotiating with corporate landlords, builders, and owners. Yet, I could not have been close to successfully rebuilding the home to the quality we deserved without James Montalbano. Succinctly put, I could never have done this without James Montalbano. He was knowledgeable, dedicated, and responsive, making this happen. I will forever be in his debt.

On February 15th, 2021, our home burned to the ground in the Texas Winter Storm. My family and I had only been it three months. We had just moved back from Asia where we had lived in a small apartment. This was our forever home, and we were ecstatic. Unfortunately there was a fault in the construction of the fireplace and chimney, and we learned this in the worst way on that freezing day while dependent on its warmth during the power outage. The fire ravaged my home, and it was deemed a Total Loss. Now, you would think that the law was plain on this matter, but still my insurance carrier hemmed and hawed, misrepresenting the law and procedure for indemnification.

I was fortunate to have connected with Jansen Adjusters International very early, and they have done an outstanding job of representing me, and helping me negotiate the process every step of the way. JansenAI is an All-Star team, and I can personally testify to their professionalism and work ethic.

If you are concerned about the value received in hiring a public adjuster, it has been my experience that it is a very good decision. The peace of mind, the guidance, the reassurance, the knowledge, and protection of your interests are all at the forefront of the service Jansen Adjusters International provides.

And, I can personally testify that what you will receive with their representation will almost certainly outweigh the cost to have them represent you. I believe wholeheartedly it has been so in my case.

Should you hire JansenAI ? - Yes.

The fire in Santa Rosa in early October 2017 was a devastating event for us. I knew the claims process would be challenging but assumed with my engineering background and financial skills we would work out way through it. And for a month or so that is what we did, though it quickly became clear that our insurance company was going to make it even more difficult than we had expected. Our insurance company attempted to settle with us for a much smaller amount, hundreds of thousands of dollars less. They applied all the techniques and manipulations that one would expect and then some, including regularly changing adjusters. Their moves were no match for Eric and his knowledge of the policy and the law. He professionally but firmly pushed back, gaining ground at every stage, and in the end we received a full payout. The increased settlement more than paid for The Greenspan Co./Adjusters International’s fees, so the ROI was tremendous, and that isn’t even counting the reduced emotional burden and the logistics workload that we avoided. That enabled me to focus on my job and Ana to focus on reestablishing our home life. It was simply a great success for us.