Adjusters International Testimonials

As you are well aware, the promises that the insurance adjuster makes immediately following a fire do not always pan out. In our case, the explanation of our business interruption coverage was way off base. Co-insurance and the way it affects actual coverage seem to be poorly understood by the general public. Prior to the fire, I thought I understood the provisions of our coverage but of course that was not the case. Never having filed a major claim before, it came as something of a shock to find that my insurance policy did not really say what it seemed to. Without your guidance and assistance in submitting my claims, I am certain that I would have had little success in recovering the money due to Valley Lumber Co.

Your team was fabulous when it came to the details relating to the rebuilding the structure and accounting for a settlement from our insurance company. Your team is not only professional but also held our hand throughout the process. Each member of your team was meticulous when it came to the details. You were even able to get us reimbursed for the cost of the items required to meet the standard building codes. Not only were you on top of things, but you were able to negotiate us a settlement almost double what the insurance company had originally offered us.

Time and again you had the creative solution, the tough negotiating point, or the quick response necessary to keep our insurance claim on track with the insurance adjusters. I am convinced that without your unflagging enthusiasm for this claim we would not have settled as quickly, nor for as much as we ultimately did.

Seven alarms and 85 fire fighters later, our entire south building had burned down to the garage level...It was at this time that I learned of a profession that is known as Public Adjusters?We quickly concluded that our expertise was not in maximizing insurance claims?The question was ? ?who should we use???One name came up again and again. It was Adjusters International (AI)?Everyone had glowing comments about their experiences with Al and Drew. After getting agreement from our lender, Bank of America, we entered into an agreement to have AI represent us?Complicated insurance claims in excess of $10mm are not pleasurable experiences?Choosing someone who will work hard until the claim is closed is critical. Adjusters International did just that.

My area of specialty is in dentistry, not in dealing with insurance companies. Insurance companies are in the business to make money, not to help out the Insured. Your knowledge, help, caring and expertise in adjusting the losses, both property and business interruption far surpassed my expectations.

We are very happy with the settlement we ended up with and I think we came out with a lot more after subtracting your fee than we would have doing this on our own...I am sure there are a lot of naive people out there who think insurance companies are eager to write million dollar checks for any legitimate claim. This didn't happen for Dr. Pitts and it didn't happen for us. The fact that you are in business suggests it doesn't happen all that often.

When it was initially suggested that we hire an independent loss consultant, I must admit I was skeptical of the need. However, I am convinced beyond all doubt that it was the best decision for the district to retain your services. With everything I had to do regarding the process from the day of the fire to the final occupancy of the rebuilt building, it was always comforting to know that when it came to dealing with the insurance company, all I had to do was pick up the phone and call Adjusters International and it was taken care of in a professional manner. I am convinced that we received a fair and just settlement. In addition our insurance agent was spared the unpleasant task of being the mediator between us and the insurance company.

Navigating through the fine detail points of an insurance claim proved far more complex than I would have ever imagined. In hindsight I know I would have definitely struggled and ultimately lost money, had I tried to go it alone. The insurance company and their consultants are experts in the field of insurance claims. The insured is not. I would have been at a huge disadvantage had it not been for your help. The bottom line is your services are valuable and in my view necessary.