Adjusters International Testimonials

We have prominent multi-office successful dental practice in the San Francisco Bay Area as well as in international locations. We started off the claim with our insurer with the belief that they would explain all the coverages and help us get back on our feet quickly with the maximum possible recovery. Shortly after meeting the adjuster, we knew that it would be best for us to have our own public adjuster representing our interest. Having you on my side was the best decision I made. It took the stress and time consuming nature of dealing with the endless inquiries from the insurance company regarding my finances, business income, extra expense building, and contents measurement out of my hands. The fees charged for the representation was reflected in the results.

Although we were hesitant to hire you at first, we were continually impressed by the value your team provided throughout the process, and by your proactive approach to reaching such a successful final settlement…Your communication and response to our needs were consistent throughout the entire process. Most importantly, you were successful in overcoming all resistance with the insurance carrier and their representatives to bring us to a reasonable final settlement on a major claim.

I didn't know what a public adjuster was...I was really ignorant of just how substantial my losses were and would have settled for a fraction of the settlement you were able to negotiate. The professionalism and the resulting settlement of my claim makes it a pleasure to recommend The Greenspan Co./Adjusters International.

We would like to take this opportunity to thank you, Jim Feller and Ken Elkman for all of the hard work you did in obtaining a settlement of more than we expected. We also appreciate the fact that there were no additional costs to the Homeowners Association, beyond what we first agreed to.

The loss of income part of our policy was, really, a mystery to us. We had no idea what it included and how it was to be calculated. Clearly, Aetna had no idea how it was to be calculated either! Nor do we believe that our broker would have been much assistance in this area. If ever there was a time and place for a public adjuster, this was it.

In our case, swarms of insurance adjusters aware of our situation even before we did landed in front of our property waiting to aid us in properly planning for our next step. I cannot tell you why The Greenspan Co./Adjusters International was chosen. I can tell you that we are appreciative of their representation. As property owners, there are many tasks that lie ahead of us, however, dealing with our insurance company and negotiating a settlement was one that we did not feel secure or capable at the time to handle.

...We feel sorry for those individuals that go through a fire loss without being aware that they can hire a firm such as yours to make sure they collect all the dollars they are entitled to…and you certainly collected the dollars!...We knew we had a problem when Farmers Insurance initially estimated the repairs at only $240,000.00. Through your efforts…we ended up collecting $250,000.00 of additional funds. …We know from dealing with lots of companies, many of them only work for the easy dollars and don’t always bother pursuing the hard dollars. Ken you are the exception to this.

My initial thought was that I could do the job myself as I had some previous experience. Only after I talked to several of your references and determined that I was faced with a very complicated fire aftermath did I realize that I was not equipped to negotiate a settlement with my mom's insurance company.