Adjusters International Testimonials

The Association has no paid employees and no management company. We were prepared enough to have fully insured our structures and common areas…but we found we were in way over our heads in seeking to negotiate a fair settlement with State Farm. After six weeks of trying to work directly with their adjustment team on our own we had become quite frustrated with their lack of follow-up and their lack of professionalism.

Arnie quickly took control of the situation and got the insurance company to agree to a partial loss where we could maintain the stock, service our customers and remain in business as well as we could under these difficult circumstances.

From the onset you brought your building and inventory experts to assist with the preparation of the claim and interface with the insurance company throughout the process. Your attention to detail and knowledge of insurance produced a settlement beyond our expectations and without you we could not have achieved the results your firm realized.

So many decisions and not knowing which way to turn, the team offered the best service around. Within days of our fire, while Dave and I were trying to figure out what to do, the team expeditiously assisted and guided us through the situation. During the inventory exercise, it was obvious the Insurance Company adjusters were not properly assessing the fire damage and submitted the 'proper cost and damages'. Jessica's determination and professionalism successfully negotiated a fair and equitable settlement for us. The fee which we paid was well earned and fair considering what the Insurance Company would have paid us.

It is now four months later, and what would truly have been a nightmare, turned out to be simply a very bad dream…I have written this letter in order to let you know that even though your fee was substantial, it was fair and you earned it.

Without a professional insurance counselor’s representation any company or individual is vulnerable to their own insurance carrier’s standards for settlement on a claim.

We are especially thankful for your untiring ability to stand up to the State Farm people who were trying to force-feed us a settlement that was not in keeping with what you and we thought was a fair settlement offer.

From the day of the fire, your staff has shown again and again the professionalism and sensitivity upon which your fine reputation is built... You and Shellie Landa have exhibited the highest standards of accuracy, acumen and trust throughout the long, difficult process since then. One assumes that your insurance company is on your side; thank God for people like The Greenspan Co./Adjusters International since this is far from the truth. I feel very strongly that first, we would not have been able to handle the necessary details due to lack of experience and emotional distress. Secondly, I am confident that you were able to negotiate the maximum settlements for us, particularly the loss of income portions. Last, but certainly not least, all our dealings have been tempered with a unique sense of trust and true friendship so rarely found in today's business world.