Adjusters International Testimonials

Though it's rare that we are ever moved to commend people in this modern age of indifference, we would be derelict indeed if we did not tell you how satisfied we are.

...when a fire burnt our building to the ground, my partners and I knew we were in over our heads…it became apparent that our loss was going to be very complicated...Working with you…simplified our experience. You were able to maximize our recovery.

With you and your company handling my loss of income claim, I was able to concentrate on restoring my business to its original, working condition. Using your company also allowed me to obtain the full amount of money that our company needed and deserved in order to get us up and running again.

The phrase 'you will see light at the end of the tunnel' may be over-used, but suffice to say, that your agent, and our 'light bearer' was truly a man who not only assisted us in the administration and processing of our insurance claim after the fire in our warehouse facility, but also, provided quick, decisive service and emotional comfort in our time of turmoil. Ken, both by words and deeds, demonstrated his undivided loyalty to us and his concern for our well-being. In a shorter time than it takes most people to return a telephone call, Ken was in our office listening to our questions and concerns and offering answers and solutions. He has proven himself to be more than just our adjuster, he is our friend.

Your help over the past year has given us the time and the ability to focus on our families and our day to day operations of the business. Due to the circumstances before us, we have been distracted with 'putting out little f___s' and not been able to sit down and reflect on those who have worked with us up to this time. Your friendly ear and professional courtesy were greatly appreciated this past year.

...It seems that insurance companies can be impossible when substantial sums of money are at risk...You immediately became the sole interface with our Insurer, which allowed us to focus our energies in recovering from the loss. You created a writer dialogue with the insurer, complied with our technical obligations under the terms of our insurance contract, and created a claim strategy based upon the twin efforts of submitting documented property and earnings claims and "pushing" the Insurer in its investigation of the cause of loss...Based upon Micrel Inc.'s experience with this extremely complex and unique claim, we want to tell you that your performance was outstanding and exceeded our expectations.

Arnie was as kind and patient as he was generous with his time. He came to site visits and Board meetings willingly and cheerfully, as needed. He patiently explained our rights and limitations in terms we laymen could understand. Arnie interceded effectively for us at every juncture.

How can I possible put into words how much of a difference it made to have had Ken Crown, Chris Glenister and yourself guiding METROTECH Corporation through the complexities of the insurance policy, tedious negotiations and arcane legalities surrounding this event. You and your team surely increased our claim collections from Kemper by $1 to $2 million over what I could have done on my own.