Adjusters International Testimonials

We had no idea what a public adjuster did, and we resolved that we could and would do all of the work ourselves. However, it quickly became evident that the task of rebuilding our lives and dealing with the multitude of details involved in the insurance claim were going to be more than we could handle.

...As you know, our insurance carrier sent many mixed and conflicting messages during the process and became increasingly complicated to deal with as our discussions wore on as the scope of repair expanded. It was clear to me early on in our discussions with them that the negotiations would require a significant amount of time and expertise, neither of which I had. Having you take charge of the discussion, especially as they related to revising the scope of repair and mold remediation, turned out to even the playing field. Having your "experts" challenge their "experts" about their repair assumptions and cost estimates helped "keep them honest" and allowed us not to be bulldozed.

This was our first project on which a loss had occurred. The Greenspan Co./Adjusters International proved to be beneficial in assisting us in dealing with this loss. The loss...was settled rapidly, and with a minimum amount of work on our part.

Neasi-Weber International's headquarters are only a few blocks from the epicenter of the January 17, 1994 Northridge earthquake. The damage to our facility was so severe that we were forced to relocate our offices for a period of six months. We incurred both personal property and business interruption claims as a result. We also quickly learned that our insurer had a different perspective of evaluating our loss than the reality of the occurrence. Gary, your expertise brought about a settlement that we believe was advantageous to Neasi-Weber International. We were particularly pleased that considerable time and effort was spent understanding our organization and business before action was taken on our behalf.

Although I originally felt that as an attorney I could handle negotiating the claim process myself, the bulk of the work connected with this claim did not come in negotiating with the insurance carrier, but in the compilation of the scope of the damages to the property…Your familiarity with fire adjustment and the persons and companies who are active locally with fire adjustment and repair facilitated a swift settlement of the claim and prompt commencement of repair work.

Without the expertise of The Greenspan Co./Adjusters International team we would have been at a definite disadvantage in getting a fair settlement. The thoroughness in which you approached every small detail, the bringing in of an outside appraiser at your own cost to assure our equipment was valued properly, are just two examples of the truly professional job done by The Greenspan Co./Adjusters International.

Over all, you were a bright light at the end of a dark tunnel.

While never giving us false hope, you offered us brilliant solutions, safe advice, and much needed reassurance. Your fairness and honesty is seen in everything you do. You are a dazzling negotiator and we were extremely happy and fortunate to have you on our side.