Adjusters International Testimonials

Admittedly, at first we were hesitant to retain your services but requested that our local insurance agent meet with us and your representatives. After this meeting, we felt satisfied that The Greenspan Co./Adjusters International was indeed needed to be our go-between. We did not need to deal with the insurance company, all matters were referred directly to The Greenspan Co./Adjusters International and thus we were able to continue our day to day activities without too much interruption.

What can I say other than I am sorry I didn’t retain your firm’s services in the very beginning. I thought that Sequoia Insurance would do me right and properly evaluate my loss…Your firm was able to bring in the appropriate documentation to the insurance company. There is no doubt that I would never have secured the settlement had I not retained your firm.

When we contacted the insurance company’s adjuster his biggest expressed concern was that we needed to keep the cost down and use a cheap contractor for the rebuild even though we had a quality custom home. I envisioned a lot of heartburn and sleepless nights. A friend recommended your company. We met with your people and felt better right away. I am sure that we recovered twice as much, even after your commission, than we would have working only with the insurance company people.

The Insurance Company tired to convince us that there was nothing wrong with our stock. Thru your expertise, you were able to get the insurance company to pay for a new machine and all of the stock that was damaged.

I remain impressed with the precision and detail …used throughout the process. Seeing you climb through charred building remains in order to best help Newbury's recovery was a moral booster for many of us still in shock. Were it not for your expertise I suspect that many important items (one example being marketing materials) might have been overlooked given the magnitude of the crisis. The Business Interruption claim was a very complex process and your knowledge of how to best explain the Newbury position was the key to Hanover understanding the exposure. It was clear to me in the last claim meeting that the insurance company finally understood the precise nature of the claim, something that I know took many hours on your part.

This was a difficult time that was made easier with your services, intervention and oversight. We appreciate you and your team working with us to provide maximum coverage with our insurance carrier.

I think about how difficult this entire process would have been had I not retained the services of your firm.

In August, I was building a five-story 46 unit apartment building in downtown Portland. It was destroyed in a five alarm fire. I did not hire anyone right away. I came close to hiring you a number of times , but kept giving the insurance company another chance. They did not rise to the occasion and do what I considered to be the right thing. Three months into the claim I hired your firm. Whereas the insurance company wanted to limit my recovery to the amount I had expended, you were able to secure for me a settlement based on current costs to rebuild. Whereas the insurance company did not want to compensate me for a construction manager, you recovered those costs. Whereas the insurance company was hesitant to pay for soft costs, you recovered the limits of our soft cost coverage. I am grateful that you were there for us and I would not hesitate to reach out to you again should the need arise.