Adjusters International Testimonials

On October 8th, 2018 my home was destroyed by devastating Tubbs wildfire in Santa Rosa, CA. We thought we were better prepared than many of our friends and neighbors. We had homeowner’s insurance and were confident that everything would be okay after the initial trauma. But we didn’t know what we didn’t know. we soon realized that as well-meaning as an insurance company might be, they had no obligation to tell us everything about our insurance coverage. We did what everybody does these days. We “Googled”. We spoke with our friends. We read every conflicting piece of information that we could and didn’t know whom or what to believe. After speaking with your company, and coincidentally finding a letter of recommendation from a dear friend that said, “Greenspan saved our lives and our business”, we decided to have The Greenspan Co./Adjusters International represent our family. Having The Greenspan Co./Adjusters International help us without our loss was one of the best things that happened to us. The people at The Greenspan Co./Adjusters International are courteous, respectful and professional and are very good at what they do. Your team did such a great job helping us and you were able to obtain claim payments from our insurance company that were much greater than we could have done by myself. It is hard to find words to express our thanks and tell you know grateful we are for the tremendous work you put into resolving our claim. When we first met your team, you told us The Greenspan Co./Adjusters International would be with us every step of the way to recovery, and you were. You gave us hope during one of the most hopeless events of our lives.

I was so relieved to know I had knowledgeable people helping me and in my corner. I thought the best I would receive would be 50 to 75% I received my full insurance coverage for everything. I want to thank them especially for their support, kindness and professionalism first and second, for doing such an outstanding job. It comes down to individuals and this team of people really made a difference in my life during this trying time.

I would like to thank you and your team at The Greenspan Co./Adjusters International for your diligent representation of our fire claim with State Farm Insurance, including your representation assistance in my mediation claim with the California Department of Insurance to recover the limits of my policy, and beyond, for the home we lost in the Tubbs wildfire. I would recommend your services to anyone. Your team never quit fighting on our behalf.

Thank you for being there when my home burned down. I feel like I’m blessed to have had Kenny Taylor and Jenny Schultz who became my team through this struggle with my insurance company and mortgage company. It was so reassuring to have team members who know the language, how to play the insurance game, and the knowledge of how to do their jobs in the best way possible, plus genuine kindness and patience in all their dealings with me.

We were introduced to our Public Adjuster, Kenny Taylor. Kenny carefully navigated the language of the HOA CC&R’s and compared them to the policy of insurance to ensure all covered damages were paid. Prompt repairs allowed all unit owners to return home in a timely manner. With the assistance of Kenny and his team the adjustment of our claim was smooth and successful overall. Hiring The Greenspan Co./Adjusters International to represent us in our claim was an excellent decision we would recommend to others.

It has been a tough few years, but I remember so many ‘sunny moments’ since the Tubb’s fire. The first was meeting you for the first time (on FaceTime) while you were on our burned our property surveying the damage and the rubble. I think that must have been one of the nicest days post fire that I can recall a friendly face; a professionalism that was evident to me; a supportive message that all would be well. I consider going with The Greenspan Co./Adjusters International one of the smartest things that Jerry and I have ever done; and having you at the helm of recouping our losses has been one light in the darkness of dealing with our old insurance company. You have been there for us every step of the way—fighting for us, supporting us emotionally and staying steady. It’s been a real pleasure working with you. We really do consider you our friend.

"We are extremely grateful that we made the decision to retain Globe Midwest™ Adjusters International when a fire occurred in our home in the midst of a global pandemic...You prepared an estimate to repair our home, which was no small task, while you worked closely with all of the sub-contractors, the emergency mitigation company, and our general contractor...If you would have informed me of the settlement amount we received in the beginning of this process, I would have never have believed you or imagined how that would have been possible, especially considering the original offer from our insurance company...Thank you once again for all the hard work in helping me resolve my insurance claim."

On behalf of The Port Authority of New York & New Jersey, I would like to thank you for the expert advice you provided to me and my staff in our effort to bring the World Trade Center explosion insurance claim to closure. Your expertise and insight in this long and arduous negotiation were invaluable.

Certainly, the tragedy of the World Trade Center explosion will remain etched in our memories forever. We can, however, take pride in the united response of hundreds of people which enabled the complex to be reopened in record time and reconstructed on an expedited schedule. At the same time, as you well know, we were involved in a long, sometimes agonizing process of pursuing settlement activities with insurers. Without your help, and the help of many others the settlement wouldn't have been concluded as successfully as it was.