Adjusters International Testimonials

We realized early on that we were ill equipped to devote knowledgeable staff to attend the numerous meetings, scope negotiations, unit cost negotiations, addressing building code issues and many other details that needed to be addressed in order to achieve a satisfactory settlement. We are glad we allowed professionals like you to handle these matters. Thank you for your hard work and decisiveness.

I met with David Moore when he was the first one to show up at a massive multi-family fire damage 5 years ago. He made a promise to my client and kept it which is why I can never forget his services. He got my client totally satisfied and then some when he got the supplemental amount into my client's hands which was not even expected. Since then, I have proudly referred Jansen AI's public adjustment services to all my clients. David: Keep up the awesome work!

Within hours of retaining your firm, your staff of construction consultants were on site to help us quantify the extent of the damage and coordinate agreement of the emergency measures underway with our insurer. ...Your expert interpretation of the policy language to identify the available coverage and ensure all covered aspects of the loss were investigated and made part of the claim if appropriate. Your personnel dealt professionally with the insurance company and their plethora of hired experts, which clearly helped to secure a settlement that was fair for all involved.

Our dad had a vision buying property in Valdez, Alaska and he did so on a handshake and drew up the plans for the hotel on the back of a brown paper bag. We have been here for 50 years and certainly one of the hardest things we’ve ever had to do was watch dad’s dream burn down. We realized that we were in over our heads. So I reached out to Drew and Adjusters International. We never looked back. His adjusting team, estimating team, forensic accounting team, and inventory team all descended on our little town making us feel incredibly special—almost as if we were his only client. He overdelivered on his promise to us. Drew and Tim were always a bright ray of light. We were able to focus on rebuilding the best hotel possible. You were one of the best investments we ever made in our lives and we are certain you earned your fee many times over.

First, we are certain we would have never, as individuals, been able to collect the dollar amount your experts were able to recover for us. Secondly, and probably in the long run, the most valuable service you provided us was protecting us from an emotional roller coaster ride I’m not sure either of us could have survived. In our opinion, any one who sustains a fire loss amounting to any significant amount who tries to settle that loss without the help of a public adjuster is just plain crazy...

On behalf of Affordable Housing I would like to thank you, your team and your company for acting so professionally and courteous throughout the whole claims process. Loosing a house in a fire can be very stressful, but from the first moment [your team was] directing my partner and I with every move
and taking most of the burden away from us... It was really great working with you, and I would be glad to talk to any prospective clients about the details of services and support you gave us, thank you.

Looking back on it, I can see that the first few days after a fire there are several decisions that no one should face without a professional firm. The subsequent work your team performed by bringing in engineers, contractors, and appraisers was invaluable and something we could never have accomplished as quick and effectively. I was very impressed with your professional service and I would not hesitate to recommend your company to anyone who might incur an insurance loss.

Your knowledge and expertise proved invaluable in us obtaining an equitable settlement. You were very responsive and professional through out the claim process and we all had extreme confidence in your ability to represent us in this claim