Adjusters International Testimonials

The loss of our home was a devastating experience, financially and emotionally. It did not take us long to realize that we did not have the time and energy to begin rebuilding our lives, deal with the insurance company and their requirements, and still continue to work at our jobs and lead a life that had some pleasure in it. Furthermore, we also realized that we did not have the experience to formulate the inventory list, establish the value of the home we lost and maximize our insurance benefits. It was very obvious that this would be the largest financial transaction of our lives. From our initial contact with Greenspan Adjusters International to our final dealings last week we have had the pleasure of dealing with consummate professionals…The entire staff was always responsive to our needs and the results are far more wonderful than we had even dreamed. If we had not dealt with Greenspan Adjusters International, we are certain that we would have settled for a great deal less and the consequence would have been that the rest of our lives would have been compromised.

...Our most recent experience with your company was for a claim on a large garage that caved in after a huge snowstorm...After dealing with our own insurance company, we called in your company for assistance...We were very much satisfied with the handling of our claim. Under stressful times, it was a comfort knowing you would resolve these problems saving us any confrontation with our insurance company...

I cannot imagine having to go through our house fire recovery without the guidance and expertise provided by Doug Garland, Steven Vanuga, and Adjusters International. Initially, Steve patiently listened to my expressed frustration, calming my initial panic. Above all, I highly recommend Doug Garland for his tenacious effort. I definitely recommend Adjusters International and especially Doug Garland for reliable, exemplary service. Thank You!

November 18th, 2017 was when our home burned and we lost everything that we owned. Adjusters International truly became our voice to the insurance company and as our advocate, they fought for every item until the recovery process was complete. I am quite sure that without the help of Adjusters International, we would still be in the process of rebuilding our home and our lives. Because of their extraordinary efforts, my wife and I were back into a new home on the site of our previous home 10 months after the date of our loss.

I highly recommend Adjusters International/BLC to help with any fire loss. Steve and his team of intelligent, kind-hearted, professional, and knowledgable people helped me when I lost my house in a fire 2 years ago this November. I lost everything. Steve and his team helped take the pressure off, reducing my anxiety and stress.

I couldn’t ask for better treatment from this team of hard-working, dedicated people. Their kindness and care pulled me through the hardest time of my life. Thank you very much to Steve and all the people who work at Adjusters International/BLC.

If you want adjusters with a concern and a genuine heart for what you are going through, yet strong enough to fight for you like a bulldog. You just cannot go wrong with this team.

After the Butte Fire destroyed our home in 2015, a friend recommended that we hire Greenspan Adjusters International to manage our insurance claim. As I’ve told so many people, that was the best decision we ever made to get us through the morass of insurance language, revolving door of claim adjusters, documentation, and negotiations to reach our final settlement. Insurance matters are so complex, you can never know whether you’re being treated fairly and justly or ripped off. Something tells me that when people hire Greenspan, the insurance company just throws in the towel and gives you everything you deserve. Greenspan found money the insurance company owed us that they had not told us about and we would never have found. Hiring them was the best decision we made throughout this whole process. It’s not all about money, though. What Greenspan Adjusters International gave us was confidence and the peace of mind we needed when our lives were turned upside down by our loss.

On October 8th, 2018 my home was destroyed by devastating Tubbs wildfire in Santa Rosa, CA. We thought we were better prepared than many of our friends and neighbors. We had homeowner’s insurance and were confident that everything would be okay after the initial trauma. But we didn’t know what we didn’t know. we soon realized that as well-meaning as an insurance company might be, they had no obligation to tell us everything about our insurance coverage. We did what everybody does these days. We “Googled”. We spoke with our friends. We read every conflicting piece of information that we could and didn’t know whom or what to believe. After speaking with your company, and coincidentally finding a letter of recommendation from a dear friend that said, “Greenspan saved our lives and our business”, we decided to have The Greenspan Co./Adjusters International represent our family. Having The Greenspan Co./Adjusters International help us without our loss was one of the best things that happened to us. The people at The Greenspan Co./Adjusters International are courteous, respectful and professional and are very good at what they do. Your team did such a great job helping us and you were able to obtain claim payments from our insurance company that were much greater than we could have done by myself. It is hard to find words to express our thanks and tell you know grateful we are for the tremendous work you put into resolving our claim. When we first met your team, you told us The Greenspan Co./Adjusters International would be with us every step of the way to recovery, and you were. You gave us hope during one of the most hopeless events of our lives.