Adjusters International Testimonials

...[Your adjuster] guided us through what, at the time, seemed like a never ending nightmare. We weren't able to think clearly and thank goodness for [your adjuster], we didn't have to. We don't look back at this time and think, 'we should have done this or that,' because all bases were covered. ...

We were always aware of the complex issues the claim generated and the difficulty that some of them posed. Your professionalism, knowledge and steadfastness were outstanding and the ultimate result certainly met our most optimistic expectations.

We want to thank the staff at Matrix Business Consulting, Inc., and especially Scott DeLuise and Gayle Minden for their persistent and professional pursuit of a rightful settlement of our fire damage claim from the Black Forest Fire of June 2013. Throughout the process, Scott kept us informed of what we could realistically expect from our insurance company and how to present our claim to obtain what we were entitled to. He and Gayle worked tirelessly to present our claim in the form that the insurance company would accept. We received much more in monetary reimbursement than we could have hoped for if we had gone without consultation from Matrix.

On December 5, 2011 at 7:30AM our home had an electrical fire that changed/challenged our lives. ... I immediately began the pursuit of making the best first decisions in response to this fire and how to proceed. Seeking the advice of others whom had had this experience is where I started. I immediately found 12 friends within my professional business circle and amazingly 11 of the 12 said you have to hire a public adjuster firm and 10 of those 11 said you have to hire Globe Midwest™. ...

When our house was destroyed by a fire it was devastating. Early on my husband and I thought our insurance company would take care of everything and give us a fair and reasonable settlement in a timely manner. We quickly learned that the claim was much more complicated than we had anticipated and our insurance company was looking for ways to avoid paying certain parts of our claim. Most of all, we felt that no one was on our side. ...You immediately took charge of the claim and we soon realized that we could finally relax a little knowing that our claim was being handled by a professional who was on our side. ...

Prior to the fire that destroyed my mom’s home on Lake Michigan, I did not even know that advocates for the homeowner existed. In retrospect, I do not know how an individual could deal effectively with a fire in the absence of an advocate, especially a good one such as you. You were always prompt, courteous, and thorough, and your advice was spot on. Fortunately our lives have returned to normal, and in the relatively short period of just six months. I am convinced that this would not have been possible in the absence of your expertise and kindness.

[Your firm] delivered far more than expected. By completion I had a nearly brand new house with the best accommodations during the build. [Your public adjuster] was always on top of the situation to absolutely minimize my necessary involvement...they recover far more than what you could do on your own so that you are still way ahead financially.

We had only been in our new custom home for 3 weeks when the unthinkable happened...[and] was destroyed by a fire. Our home was our livelihood, our place of peace, and our largest financial asset. As a business person I was not about to turn that over to clearly unqualified individuals and simply accept less than I was due. You proved that your firm can and will show top financial value and the assurance to get the dollars due and be indemnified for our losses. You fought for us and maximized our settlement on every nook and cranny of the policy.