Local presence. National reach.

Whether following an insured property loss or a wide-scale declared disaster event, we will put together a team of specialists handpicked for the specific needs of each individual loss. With over 40 offices nationwide, the Adjusters International team includes the top talent from the public insurance adjusting and disaster recovery industries. Local commitment, personalized service and proven expertise are the hallmarks of our reputation.

About Adjusters International

Adjusters International was founded when the leading public adjusting firms in the nation came together with one goal: to provide our clients with an unsurpassed level of expertise in preparing and settling property damage insurance claims. From start to finish, our public adjusters are by your side, working closely with you and your insurance company to achieve a full and fair settlement.

Over the years, our service offerings have grown to encompass working with local communities and government entities to secure FEMA Public Assistance grants following major disasters. Our disaster recovery consulting services also incorporates hazard mitigation programs, commercial insurance, and other funding sources. Our goal is to make sure our clients get—and retain—all eligible funding for disaster related damages and hazard mitigation projects.

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20 Years Later: Remembering the Oklahoma City Bombing

The tragic bombing of the Alfred P. Murrah Building in Oklahoma City on April 19, 1995 was another instance in which, following a demonstration of humankind’s darkest side, ...

OKBombing4The tragic bombing of the Alfred P. Murrah Building in Oklahoma City on April 19, 1995 was another instance in which, following a demonstration of humankind’s darkest side, men and women came together to do the extraordinary.

The massive explosion from a fertilizer bomb resulted in 167 deaths and numerous injuries. Damages from the blast totaled some $652 million. Due to the magnitude of the disaster, the Governor’s Task Force on Damage Assessment retained the services of Adjusters International
to prepare a preliminary damage assessment for more than 320 buildings, as well as the financial losses sustained by individuals, businesses and governments. John Marini, COO and VP of Adjusters International states, “This monumental task was completed within a remarkably short two-week period — providing a prompt, essential first step in initiating closure and recovery from this dreadful occurrence.”

You have lost too much, but you have not lost everything. And you have certainly not lost America, for we will stand with you for as many tomorrows as it takes.

Bill Clinton
Former U.S. President

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How to Make a Business Continuity/Disaster Recovery Plan

What is ‘Business Continuity’? Business Continuity refers to a strategic business plan implemented in the event of a disaster. In other words, if a disaster were to take ...


What is ‘Business Continuity’?

Business Continuity refers to a strategic business plan implemented in the event of a disaster. In other words, if a disaster were to take place today how would your business, employees, departments and business partners continue to operate?

An unfortunate event could be as minor as a software malfunction, to something as major as a terrorist attack, power outage, or hurricane. Having a Business Continuity/Disaster Recovery plan for your business involves planning, preparing, implementing and forever changing and improving steps to ensure your business’ success and future viability after damage has occurred.

More than 60% of U.S. small businesses do not have a formal emergency-response plan and do not back-up their data off-site.

Statistics show that 25% of businesses do not reopen after a natural disaster and 43% do not re-open after catastrophic data loss.

75% of businesses fail within three years of a natural disaster that do not have business continuity plans.

Small Business Continuity Planning” by Derik Minard

If a Business Continuity/Disaster Recovery plan is not constructed and put into effect prior to a catastrophe, your business will become extremely susceptible to dangers such as financial hardship and even permanent closure. Making a Business Continuity plan should be part of every business’ start up plan to not only safeguard the location and income, but also to guarantee the safety of employees and longevity of the business’ relationships with both customers and business partners.

  • Assess Risks’
    • Day-to-day operations
      • What can your business not function without? (Equipment, computers, scanners, two-way radios, vehicles, suppliers, distributors, etc.)
    • Location-related weather
      • Does your business’ physical location make your building more susceptible to weather damage from tornadoes, hurricanes, floods, winter storm weather, hail, etc.?
    • Insurance
  • Create Plan to Continue Operations
    • Address the risks identified above
      • Functionality
        • Identify where/who to get replacements from and what the price will be
        • Have a contract ready for a specified number of replacements (computers, scanners, etc.) that you would need
      • Weather-related
        • Update your physical building using preventative measures/materials to help it sustain a weather-related disaster
          • Have a temporary location in mind if the building will need construction or is irreparable where operations can still continue
    • Create a communication guide and a chain-of-command guide
      • Identify all personnel and who their back-up is in the building
      • Create an accessible manual of each employee’s job description and job duties and include a ‘how-to’ guide on their basic job duties in the hopes that anyone could pick up their job if necessary with minimal training in an emergency situation
    • Create equipment list
      • Document all IT equipment, who has what and what is essential to keep the business running
    • Create list of important documents
  • Test Your Business Continuity/Disaster Recovery Plan
    • Create scenarios
      • What could potentially happen to your business? See how your Business Continuity plan functions amidst chaos.
        • For example: You run a hotel that has just experienced a power outage due to a major storm and your backup generators are down. Run through your disaster plan to address how your hotel would continue functioning in this scenario.
  • Review & Improve Plan
    • Think of your Business Continuity/Disaster Recovery plan as a constant first draft.
      • There will be many edits to be made and it will be forever-changing. New technologies and new hazards will emerge in time and your plan must accommodate for all changes.

Creating a Business Continuity/Disaster Recovery plan is essential to the livelihood of your business. Without fully preparing for the unexpected, you are putting yourself and your business at direct risk for failure. For sample plans, visit Ready.gov.

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