Local presence. National reach.

Whether following an insured property loss or a wide-scale declared disaster event, we will put together a team of specialists handpicked for the specific needs of each individual loss. With over 40 offices nationwide, the Adjusters International team includes the top talent from the public insurance adjusting and disaster recovery industries. Local commitment, personalized service and proven expertise are the hallmarks of our reputation.

About Adjusters International

Adjusters International was founded when the leading public adjusting firms in the nation came together with one goal: to provide our clients with an unsurpassed level of expertise in preparing and settling property damage insurance claims. From start to finish, our public adjusters are by your side, working closely with you and your insurance company to achieve a full and fair settlement.

Over the years, our service offerings have grown to encompass working with local communities and government entities to secure FEMA Public Assistance grants following major disasters. Our disaster recovery consulting services also incorporates hazard mitigation programs, commercial insurance, and other funding sources. Our goal is to make sure our clients get—and retain—all eligible funding for disaster related damages and hazard mitigation projects.

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Legal Management Magazine Interviews AI’s Greg Raab

Greg Raab, Director of Consulting Operations for AI, was recently interviewed by Legal Management magazine regarding business recovery in the wake of a major disaster. In response to ...

Greg Raab, Director of Consulting Operations for AI, was recently interviewed by Legal Management magazine regarding business recovery in the wake of a major disaster. In response to questions about how a law firm can be prepared ahead of time for a major catastrophe, Raab stresses the importance of having a comprehensive inventory of assets completed, having pre-disaster contracts in place with emergency response companies, and having a implementable recovery plan in place.

“Most companies think, ‘I have an idea of what my assets are, based on my accounting software,’ but have proof that insurance companies can see — here are photos of our desks, filing cabinets, ergonomic chairs and IT equipment,” Raab says. He also suggests creating a claims-management team and singular point person before disaster strikes. “When multiple sources are contacting the insurance company, [the firm is] not in control of how timely the information it’s getting is or how the company is interpreting it.”

Additionally, your firm’s public relations professionals should play a key role in the wake of a disaster, according to Raab. “It’s going to be very important to let your clients know immediately that you’re still there, still doing everything you’re contractually obligated to do for them,” he says. “You don’t want clients to think about looking to do business elsewhere because you’ve got too much stuff going on.”

The entirety of the article “Disaster Planning in the Digital Age” is available to subscribers of Legal Management magazine. Legal Management is published by the Association of Legal Administrators.

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Preserving and protecting your damaged property: What are your responsibilities?

Policyholders have certain contractual responsibilities in the event a natural disaster damages their insured property. First, prevent any possible injury and second, protect the property from further damage. ...

Preserve and Protect Damaged PropertyPolicyholders have certain contractual responsibilities in the event a natural disaster damages their insured property. First, prevent any possible injury and second, protect the property from further damage. If steps to mitigate additional damages are not completed to the best of the policyholder’s ability, they could suffer a decreased settlement from their claim.

Insurance companies ask that policyholders complete what is practical and reasonable to secure and protect the damaged property. It is important to document all measures taken in order to satisfy this requirement.

After disaster strikes:

  • Contact/notify your insurer of the event and damage
  • Control access to the premises — which may include hiring guards/security
  • When practical, mitigate the effects of any water damage
  • If called for, demolish risky areas of the property to avoid further damage and possible injuries
  • Relocate property to a temporary location to prevent exposure damage or theft
  • Attempt to save and secure irreplaceable property (books, manuscripts)
  • Pay special attention to computers and electronics

Failure to do what is practical and reasonable can result in further damage being denied coverage. It is better to ‘be safe than sorry’ and to cover all your bases from the initial moments after the damage takes place. If there is additional destruction after the fact, the policyholder may be liable if certain preventative measures are not taken in due time.

To read more about the steps to take when filing a property insurance claim, visit the Adjusting Today article “Property Insurance Claims: Negotiating Unfamiliar Terrain.”

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