Adjusters International Testimonials

In August, I was building a five-story 46 unit apartment building in downtown Portland. It was destroyed in a five alarm fire. I did not hire anyone right away. I came close to hiring you a number of times , but kept giving the insurance company another chance. They did not rise to the occasion and do what I considered to be the right thing. Three months into the claim I hired your firm. Whereas the insurance company wanted to limit my recovery to the amount I had expended, you were able to secure for me a settlement based on current costs to rebuild. Whereas the insurance company did not want to compensate me for a construction manager, you recovered those costs. Whereas the insurance company was hesitant to pay for soft costs, you recovered the limits of our soft cost coverage. I am grateful that you were there for us and I would not hesitate to reach out to you again should the need arise.

The life of my family was forever changed on the day the wild fire destroyed my 83-year old mother’s home in Wenatchee, Washington in 2015. We met with the insurance adjuster very quickly, but felt completely overwhelmed and lost in the process that stood before us to secure my mother a temporary living situation, begin managing the property cleanup, and claiming processes for both the dwelling and content recovery. We were also uninformed as to how and what to claim for additional living expenses. Although the insurance company was quick to provide immediate financial assistance, clear information on the processes was significantly lacking. We were confused, overwhelmed, and possessed extremely inadequate knowledge and skills in how to proceed with the insurance recovery to assure our benefits were being fairly maximized. It was not long before my mother’s friends referred us to The Greenspan Co./Adjusters International as they were experiencing great relief in having the professional assistance to deal with the many facets of claim recovery following their devastating losses as well.

From our very first meeting with The Greenspan Co./Adjusters International, it very quickly became clear to us how much we needed the highly experienced and professional staff assisting us in every aspect of managing our claim recovery. The processes themselves are so complex and foreign, and in the midst of the emotional, financial, and physical exhaustion following such devastation, what a relief it was to know that the highly professional and competent staff of The Greenspan Co./Adjusters International was leading the way for us. We are extremely grateful for the services provided by The Greenspan Co./Adjusters International and their very competent team. We cannot imagine navigating this process without them.

The hail storm damaged every single one of our 54 buildings and we were faced with the daunting tasking of evaluating what we needed in order to properly repair our buildings. We obviously did not know what we needed because we are not contractors or experts at repairing buildings. The insurance company came in, acting as if they were on our side, and offered to estimate the loss for us. Looking back, we should have seen an immediate red flag. We, after much delay, found out the hard way that letting the insurance company estimate our loss was not a good idea…After we found ourselves hung out to dry by the insurance company we did not know where to run…I consider every unit owner in the complex lucky that we made the smart decision to hire The Greenspan Co. / Adjusters International to stop the insurance company from continuing on the same path. It was clear, immediately after retaining your services, you were on the job. You took control of the adjustment process and told the insurance company what we were entitled to receive. You were unwavering in your approach and negotiation.

It made everything that seemed so complex and difficult so easy: you arrived at my business, examined the situation and submitted my claim to the insurance company.

...With the help of Paul and Chris we were able to collect $660,000.00 of business and property losses. I can truly say that without the help of your staff we would not be in business today…Gentlemen, thank you for all your time, effort and professionalism you expressed as well as all the kind words and encouragement you provided throughout the time we worked together.

It was our good fortune to have been directed to you at the time of the tragic fire and it was gratifying, to say the least, to be able to turn to you and your outstanding staff to help us untangle the overwhelming problems with which we were faced.

I knew I needed expert help in preparing this claim and the 'Best' is just what I got. Your very professional manner, expert advice and efforts to always keep me informed as to what was happening is very much appreciated.

After hiring you as a public adjuster not only did you break the stalemate, you also alleviated the stress and frustration I was experiencing. I believe the insurance company settled fairly and I was justly compensated for my losses, only because you were there to negotiate.