What to Ask Before Hiring a Public Adjuster
NAPIA sets the professional standards for the industry, and its members agree to abide by a strict code of conduct. Visit www.napia.com.
Can the company provide you with industry references?
Any legitimate firm should be able to provide references and recommendation letters from a wide variety of clients. We suggest that you make a few phone calls to the references provided. Additional references are available upon request, and on our website.
Do they have errors and omissions insurance?
Professional adjusters carry this insurance, which protects you in the event that the public adjuster makes an error that negatively impacts your claim.
Is the company licensed in your state?
Check with your state insurance department, the agency responsible for licensing public adjusters in most states.
Do they have experience adjusting your type of claim?
Look at their website and through their materials to see if they offer the services you are seeking.
Do they have a CPA on staff to handle business interruption claims?
This shows the depth of their staffing expertise. A CPA is an important member of the adjusting team, which is especially critical if you have a business interruption claim.
How long have they been in business?
Adjusters International was founded by the best regional firms in the nation, several of which have been in business for nearly a century.