800.858.3900 | ggg-ai.com Sheila E. Salvatore, Editor | Editor@AdjustersInternational.com Copyright © 2018 Adjusters International, Ltd. All Rights Reserved. Insights for Your Industry® is published as a public service by Adjusters International, Inc. It is provided for general information and is not intended to replace professional insurance, legal and/or financial advice for specific cases. E08-1013 PROTECTING YOUR PROPERTY • Are guests provided with in room instructions concerning emergency situations and evacuation plans? • Have steps been taken to identify guests with special needs who will need additional assistance in the evacuation process? • Is there an effective means (public address system) to notify guests of emergency evacuation procedures? • Has hotel desk staff been trained in telephone evacuation procedures? • Have appropriate evacuation sites (hotels or other establishments in the vicinity) been identified, notified, and confirmed that they can provide assistance in the event of an emergency? Conclusion Although this is not a complete list of considerations for hotel management, it is a good gauge of whether the emergency disaster plan will have a chance of succeeding in the event of a disaster. The more planning and training, the better chance that the hotel operation will be able to weather the storm, whether it be a natural disaster such as flood or earthquake, one involving political or social unrest, or one involving a fire or other cause of loss. PAGE 2 Disaster Preparedness — Why Hotels Need to be Ready Continued In addition, periodically evaluating the hotels’ insurance coverage to measure its effectiveness following a disaster is imperative. Insights for Your Industry®— Hotels
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