What the Press Has to Say About Public Adjusters

… If you reach an impasse, consider a public adjuster, who will negotiate for you for a fee, usually 10 percent of the payout. A Florida study of 76,000 claims suggests that it’s money well spent: Policyholders who used a public adjuster settled with their insurance company for 19 to 747 percent more on hurricane-related losses than those who didn’t. …

Consumer Reports
Homeowner Insurance Buying Guide

… Most homeowners, it turns out, have only a vague idea of what their homeowners insurance actually covers. Once a claim is filed, the insurance company will send over an independent adjuster to evaluate the claim. But these independent adjusters aren’t so independent. Their job is to represent the insurance company’s interests first, and yours second. After all, the insurance company is paying the independent adjuster. …

So when disaster strikes, it may very well be worth hiring a professional public adjuster as your advocate in an insurance claim. These adjusters specialize in combing over your damaged property and your homeowners policy, and they make sure the insurer doesn’t snake away from a valid claim. Public adjusters many times are veteran insurance company claims adjusters who know how insurance companies operate and have expertise in negotiating property claims to make sure you get the most out of your policy.

‘… If you have any sort of significant homeowner property claim, we recommend that you not file a claim without having a public adjuster to represent your interests,’ says Paul Cohen [founder of New York-based consumer advocacy Web site Fight Bad-Faith Insurance Companies].

The Wall Street Journal Online
Why Insurance Mediators Help When Disaster Strikes

…Many homeowners don’t fully understand their property insurance policies and are at a disadvantage when negotiating with insurers about repairs needed after a fire, theft, hurricane or other disaster. …

This week, Insurance Consumer Advocate Sean Shaw plans to make legislative recommendations on how to speed up claims—based on several forums he held recently to address complaints from consumers about the process.

Shaw wants consumers to hire reputable, licensed public adjusters when help is needed with complicated claims. Consumers should be clear on the fee and what it includes, he said.

‘Most of the time, I’d argue [insurance companies] do the right thing, but for those times they don’t, you’d sure like to have a public adjuster there fighting for you,’ he said. …

South Florida Sun-Sentinel
Public Insurance Adjusters: An Alternative to Helping Policyholders Win Claims
Julie Patel